Miter

People Operations

• Build & Scale Core People Programs: Stand up and evolve key programs across onboarding, performance management, engagement, and day-to-day People Ops.
• Partner with Managers & Leaders: Serve as a trusted advisor on employee relations, manager coaching, and policy interpretation.
• Own Day-to-Day People Operations: Run core operational processes end-to-end: onboarding, off-boarding, benefits changes, HRIS updates, job/comp changes, leave management, and compliance tasks.
• Use Data to Guide Decisions: Track and monitor key metrics: engagement scores, attrition, performance participation, onboarding experience, and more.
• Be a Culture & Experience Champion: Help reinforce Miter’s culture through consistent, fair, and human people practices.

People Operations Generalist

Product Manager

• Own Miter’s shared services: Lead the vision and roadmap for our core platform systems: Notifications, Permissions, Custom Reporting, Tasks, and other cross-cutting utilities.
• Build for leverage: Design abstractions, frameworks, and shared components that enable faster, more consistent product development across teams.
• Collaborate deeply with internal teams: Partner with product and engineering leads across Payroll, HR, Field Ops, and Spend to understand their needs and translate them into scalable platform capabilities.
• Prioritize reliability and usability: Balance performance, flexibility, and developer experience. You’ll define clear contracts and standards for how Miter’s product surfaces interact with shared infrastructure.
• Drive technical strategy: Work with engineering to evolve our platform architecture, ensuring services are modular, observable, and easy to extend.
• Establish a platform mindset: Build a culture where internal platform quality is treated with the same care as customer-facing features.

Senior Product Manager, Platform

• Own Miter’s activation and monetization systems: Lead the product strategy for onboarding, billing, invoicing, and contracts, ensuring a seamless, accurate, and transparent experience for customers and internal teams.
• Design in-product upsell and expansion paths: Build experiences that help customers discover and adopt more of Miter.
• Collaborate with RevOps, GTM and CX: Partner with revenue and customer operations to align onboarding, pricing, packaging, quoting, and renewal workflows across systems.
• Support other PMs on monetization design: Work across product surfaces (e.g., HR, operations, spend) to design growth paths within core workflows.
• Lay the foundation for scale: Define the infrastructure and systems that will enable future tiers, add-ons, and billing models.

Senior Product Manager, Growth

Business Operations

• Run point on end-to-end event execution—our biggest GTM lever for 2026.
• Ensure every event hits Miter standards across logistics, brand, execution, and lead capture.
• Attend events as needed and become the internal expert on “what great looks like.”
• Build and rollout our event playbook, launch a swag store, implement new lead tracking software, and much more.
• Help evaluate and define territories, timing, and rep assignment strategy.
• Ensure 20+ territory reps are set up for success and ramping to quota.
• Deliver Miter from the Google Sheets universe.
• Help architect a scalable reporting framework that connects GTM, product, and customer data.
• Drive process improvements and new initiatives from blueprint → execution → measurement.
• Serve as the connective tissue across GTM teams.
• Become the go-to person for execution support on high-impact initiatives.

GTM Business Operations Generalist

Sales Development Rep

• Lead, Coach, and Develop High-Performing Teams: Attract, hire, coach and motivate a team of Sales Development Representatives to ensure continuous professional growth and sustained high performance.
• Drive Revenue and Quota Attainment: Be directly accountable for achieving and consistently exceeding team productivity goals as well as individual SDR attainment.
• Ability to use data track and influence performance: Strategically utilize the CRM to monitor sales activity, conduct regular pipeline and call reviews to provide appropriate guidance needed to achieve targets.
• Build and foster a strong culture: Ability to think creatively about ways to strengthen and build a culture that recognizes performance, drives accountability and promotes inclusion.
• Process Improvement: Identify bottlenecks and make recommendations to improve sales efficiency, productivity and overall execution.

Sales Development Manager

Solutions Engineer

• Partner with AEs to run deep technical discovery with complex prospects
• Configure demo environments that reflect prospect-specific workflows and integrations
• Act as the technical expert during sales cycles, answering detailed questions about integrations, APIs, data flows, and product capabilities
• Work with Product and Engineering to scope custom solutions or identify development needs
• Build proof-of-concept deliverables and custom solutions that help win deals
• Help refine our Pre-Sales SE playbook to standardize technical support in the sales cycle and processes for knowledge transfer to our Launch team

Pre-Sales Solutions Engineer

Administrative Assistant

• Own office operations in San Francisco, managing facilities, supplies, vendors, deliveries, and all the details that make our space shine.
• Oversee our NYC office virtually, coordinating with local employees and vendors to ensure consistency across hubs.
• Provide administrative support to Miter’s co-founders, including scheduling, travel coordination, expense management, and meeting logistics.
• Plan and execute company-wide events and moments — from team lunches to offsites and celebrations.
• Be the point person for all onsite visitors, new hire onboarding logistics, and day-to-day employee needs.
• Partner with the People Ops team to ensure smooth onboarding, communication, and culture-building efforts.
• Continuously improve how we work together across locations, always finding ways to make things simpler, clearer, and more delightful.

Office Manager

Financial Planning and Analysis

• Own Miter’s financial model end-to-end — forecast revenue, headcount, and burn with clarity and speed.
• Partner with GTM, Ops, G&A, and Product to translate plans into budgets, goals, headcount planning, and measurable outcomes.
• Lead monthly reporting and board prep: track KPIs, cash, and ARR with rigor.
• Build scalable systems across accounting, billing, and reporting — from QuickBooks to the next layer.
• Support future fundraising and strategic finance efforts as Miter continues to grow.

Head of Finance

Data Scientist

• Own and scale critical payroll operations processes
• Lead the transition of Miter’s Year-to-Date (YTD) upload process from an external vendor to an internal center of excellence.
• Manage a hybrid team of payroll operations analysts and outsourced data contractors.
• Define success metrics, set goals, and drive accountability around throughput, accuracy, and customer experience.
• Partner closely with Product and Engineering to prioritize and deliver automation that makes the process faster and more self-serve for customers.
• Design and run operational review cadences to ensure every implementation stays on track.
• Define key metrics and build dashboards, reporting processes, and data sources to surface insights.
• Identify process or accountability breakdowns and work cross-functionally to implement solutions.
• Serve as the bridge between customer-facing teams and Engineering, helping automate the most manual parts of our operations.
• Own goals around customer time-to-value, delivering a mix of customer-facing product ships, internal process improvements, and automation to achieve them.
• Partner with teams across Miter to identify bottlenecks across our onboarding experience, quantify tradeoffs, and implement solutions.

Head of Data Operations

Account Executive

• Prospect & Qualify: Strategically manage geographically aligned prospects and qualify fit based on Miter’s value proposition.
• Conduct deep discovery and consultative selling to understand contractors' payroll, HR, and field operations needs.
• Demonstrate Miter's all-in-one platform value and integrate key components of running a contractor business.
• Drive business: Negotiate and close new logo opportunities; meet and exceed monthly and quarterly revenue targets.
• Collaborate with internal teams (sales development, launch, customer success) to ensure seamless handoff and implementation.
• Manage pipeline and maintain organized, accurate forecasts including pipeline stages and forecast categories.
• Bring an entrepreneurial "Be a Founder" mindset: identify opportunities for improvement and contribute to company growth.
• Travel to customer meetings, events, and site visits (approx. 75% travel, primarily local/regional within assigned territory).

• Prospect and qualify geographically aligned prospects and target based on Miter’s value proposition.
• Conduct deep discovery and consultative selling to understand contractors' payroll, HR, and field operations needs.
• Demonstrate the value of Miter's all-in-one platform and effectively position product features.
• Negotiate and close new logo opportunities, consistently meeting and exceeding monthly and quarterly revenue targets.
• Partner with internal teams (sales development, launch, customer success) to ensure seamless handoff and successful implementation for new customers.
• Maintain an organized and accurate forecast, including up-to-date pipeline stages and forecast categories.
• Bring an entrepreneurial mindset to identify opportunities for improvement and contribute to company growth.
• Travel within assigned territory for customer meetings, events, and site visits (~75% travel).

Recruitment

• Partner with hiring managers to deeply understand roles beyond job descriptions.
• Source, screen, and engage top-tier customer experience/customer success talent to keep the pipeline flowing.
• Build authentic relationships with candidates and guide them through the hiring process.
• Create and experiment with sourcing channels, optimize outreach, and improve candidate engagement.
• Use data to track, analyze, and improve recruiting efforts and hiring metrics.
• Champion company culture and attract candidates who enhance team quality and culture.
• Run high-impact hiring initiatives and support scaling of teams across the company.

Business Recruiter

Manager

• Partner with Strategic customers to design tailored implementation plans and lead rollout of Miter solutions
• Own the end-to-end launch journey: align timelines, define success criteria, and ensure milestones support business goals
• Drive product adoption through personalized guidance, best practices, and enablement
• Work cross-functionally with Sales, Solutions Engineering, Customer Success, and Support to create seamless handoffs
• Collaborate with Product and Engineering to relay customer insights, troubleshoot technical challenges, and advocate for product improvements
• Lead complex, high-visibility implementations for multi-entity accounts and executive stakeholders
• Contribute to playbooks, process improvements, and team best practices to scale the Strategic Launch function

Strategic Launch Manager

• Absorb inbound and partner leads and create outbound opportunities.
• Manage full-cycle deals for mid-market subcontractors and drive complex product sales (payroll, benefits, accounting integrations, labor compliance, etc.).
• Shape and run a repeatable, scalable sales process and develop process for future hires.
• Build strong relationships with regional channel partners and co-sell.
• Drive sales conversations with C-Suite stakeholders and expand Miter's industry reach.
• Represent Miter at industry conferences and associations.
• Collaborate within a high-ownership sales team to deliver customer value.

Content Marketing Manager

• Content strategy and execution: Own Miter’s content strategy and develop programs that build brand authority, drive customer acquisition, and engage customers. Approach strategy with a distribution-first mindset and plan how our content reaches our audience before production.
• Create insightful content for construction finance, HR,and operations leaders. Become the subject-matter expert in our audience by deeply understanding their pain points, priorities, and workflows. Identify the right themes, perspectives, formats, and channels that will resonate with our audience and develop our full-funnel content and distribution strategy accordingly.
• Efficiently scale high-quality content production. Source and manage resources – including subject-matter experts, freelancers, 3rd-party agencies, and AI tools – to produce high-quality content at scale. Develop a repeatable pipeline for turning domain expertise from our customers, partners, and team into compelling, valuable content.
• Build and manage a content calendar. Drive consistent publishing that supports product launches, campaigns, and partner initiatives and maximize distribution through SEO, AI platforms, partner opportunities, and other key channels.
• Develop a measurement framework. Build a framework and system to track what’s working, what’s not, and where to invest next. Use insights to refine strategy and demonstrate business impact.

Content Marketing Manager 

Technical Recruiter

• Partner with hiring managers to deeply understand the roles we’re hiring for—beyond just buzzwords on a job description.
• Source, screen, and engage top-tier technical talent, keeping our pipeline flowing.
• Build authentic relationships with candidates and help them navigate the hiring process like a pro.
• Get creative—whether that’s finding new sourcing channels, optimizing our outreach, or experimenting with messaging that actually gets responses.
• Use data to track, analyze, and improve our recruiting efforts (because gut feeling is great, but numbers tell the full story).
• Be a champion of our culture—helping us attract people who don’t just fit in but make us better.

Founding Technical Recruiter

• Proactively manage the full implementation process for your book of business, providing visibility into project status and risk
• Partner with customers to understand their requirements, and consult on optimal Miter configuration for their needs
• Migrate employee and payroll data from legacy systems into Miter, ensuring accuracy and completeness
• Provide training and product guidance to employers and brokers throughout the implementation process
• Troubleshoot and resolve implementation blockers quickly and calmly, maintaining trust with the customer
• Collaborate closely with Product and Engineering to prioritize enhancements that will make launches smoother and faster