Mitel

Sales Operations Coordinator

Mitel

full-time

Posted on:

Location Type: Hybrid

Location: Madrid • Spain

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Tech Stack

Tableau

About the role

  • Works directly with and supports the sales teams to ensure high level of CRM data quality and drive overall CRM governance
  • Supports the weekly forecast process in CRM
  • Supports implementation and roll-out of new CRM features and modules including user testing
  • Supports tactical implementation of sales initiatives and programs across the sales theatre including new tools, internal Spiff and Channel reward programs
  • Supports training with CRM users within the sales areas
  • Ensuring the integrity of the data held on CRM and business databases and ERPs
  • Undertaking quality control, data migration and cleansing for the sales areas
  • Providing support to the sales areas in all areas of CRM implementation and use
  • Working with sales areas to improve the regional forecasting processes to ensure on time
  • Track and identify "at risk" revenues, communicating regularly with sales areas to ensure that follow up activity is taking place
  • Coordinating centralised sales, account and sales-activity reporting
  • Undertakes training in business processes and CRM for new sales team employees

Requirements

  • Excellent English & Spanish, Italian would be of added benefit
  • Excellent written and verbal communication skills
  • Ability to work autonomously and effectively manage time
  • Advanced organisational skills
  • Proficient in the use Microsoft Office programmes
  • Problem solving skills
  • Experience of working with Salesforce CRM (reporting, dashboards)
  • Understanding of internal business systems and processes (SAP, Tableau)
Benefits
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRM data qualitydata migrationdata cleansingreportingdashboardsforecasting processesquality controluser testingsales initiativestactical implementation
Soft Skills
written communicationverbal communicationautonomytime managementorganizational skillsproblem solvingtrainingsupportcoordinationcollaboration