Establish, foster and strengthen relationships between company and targeted government customers.
Function as the lead for analytic and application development in support of operations and work to integrate production capabilities directly into the customers daily operations.
Function as the SME for Air Force operational BDP capabilities and work to operationalize capabilities into the customers daily operations.
Provide excellent technical support to users of the Air Force BDP and its applications.
Serve as the lead for gathering software requirements from Air Force customers and convey them to developers by establishing development roadmaps.
Answer user questions and troubleshoot issues related to the platform.
Responsible for understanding our technology / capabilities and championing accordingly.
Provide company leadership updates on the project status, key customer engagements and overall assessment of the government's direction and adoption of capabilities.
Work with the Enlighten’s Customer Experience Group (CEG) to develop and implement development plans, operational roadmaps, and action plans for identified communities of interest.
Expand future opportunities by working with existing customers.
Help the Air Force project lead identify new market opportunities and target markets.
Document and maintain opportunities in the company's CEG pipeline tools.
Develop customer relationships and maintain updated knowledge of customer plans, programs, and general market intelligence.
Develop an external network of solution partners and providers.
Collaborate with internal marketing and engineering departments.
Own the customer experience success from start to finish.
Work closely with company development and engineer teams to ensure DevSecOps pipeline delivery dates track with customer targets and timelines.
Act as the focal point to pushing capabilities out to the customer.
Ensure the customer is fully aware of relevant DevSecOps pipeline touchpoints to ensure acceptance of new updates, features or capabilities.
Additional duties as assigned.

Requirements

Security Clearance: A current TS/SCI level U.S. Government security clearance is required; U.S. citizenship required.
9+ years in DoD cyber, agile development, and/or big data with a B.A. in Business, a technical field, or related; 7 years relevant experience with Masters in related field; or High School Diploma or equivalent and 13 years relevant experience.
Must have prior government or military experience with any of the following organizations: MARFORCYBER, DCSA, DISA, Army Cyber, U.S. Cyber Command, U.S. Air Force (AFCYBER), or 10TH Fleet / Navy Cyber.
Experience directly managing complex technical projects and or programs.
Understands budget practices and acquisitions shop with the organizations or has relationships with people who do.
Strength working with customers to understand products and help with more adoption/buy-in.
Strong computer skills including MS Word, MS Excel, and MS PowerPoint.
Strong interpersonal skills and the ability to interact effectively with others.
Ability to speak in a public forum.
Excellent interviewing skills including active listening and empathy.
Will participate in the full lifecycle of Business Development, including proposal support, staffing, opportunity identification, bid / no-bid analysis, RFI / Market Responses, etc.
Excellent organizational and attention to detail skills.
Ability to work independently and as part of a team.
Ability and willingness to travel up to 50%, sometimes on short notice CONUS. OCONUS travel as necessary.
Ability to work on customer site 1-2 days a week at Tinker, AFB. Flexibility is essential to adapt to schedule changes as needed.

Benefits

100% paid employee premium for healthcare, vision and dental plans.
10% 401k benefit.
Generous PTO + 10 paid holidays.
Education/training allowances.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

agile developmentbig dataDevSecOpssoftware requirements gatheringtechnical project managementbudget practicescustomer experience managementmarket intelligenceproposal supportRFI responses

Soft Skills

interpersonal skillsactive listeningempathyorganizational skillsattention to detailpublic speakingindependent workteam collaborationrelationship buildingflexibility

Certifications

TS/SCI security clearance