Mission Lane

Senior Manager, Marketing Operations

Mission Lane

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $134,000 - $158,000 per year

Job Level

Senior

About the role

  • Serve as the final quality gatekeeper for all marketing campaigns, ensuring every offer, term, and disclosure is perfectly mapped in our highly regulated financial environment.
  • Own and execute the Direct Mail technology roadmap, partnering with Engineering and Data teams to design scalable workflows.
  • Identify opportunities to automate data processing and campaign building, reducing manual steps and accelerating our time-to-launch.
  • Lead the production lifecycle, managing print vendor relationships, postal logistics (USPS), and inventory to optimize pricing.
  • Directly manage and develop the marketing operations team, fostering a culture of uncompromising attention to detail and continuous growth.
  • Improve and maintain robust documentation and processes for responding to audits with transparency and integrity.

Requirements

  • 7+ years in Marketing Operations or Program Management, with specific experience managing complex, recurring direct mail cycles.
  • Proven experience in a regulated industry where precision and compliance are essential.
  • Technical proficiency in managing roadmaps and understanding complex data logic, such as segmentation and offer mapping.
  • Experience managing direct reports and successfully influencing cross-functional technical teams like Data and Engineering.
  • Hands-on experience managing print vendors, mail shops, and postal logistics.
  • Ability to travel as needed.
Benefits
  • paid time off
  • 401(k) match
  • monthly wellness stipend
  • health/ dental/ vision insurance options
  • disability coverage
  • paid parental leave
  • flexible spending account (for childcare and healthcare)
  • life insurance
  • remote-friendly work environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data processing automationcampaign buildingdirect mail managementprint vendor managementpostal logisticsroadmap managementdata logicsegmentationoffer mapping
Soft Skills
attention to detailteam developmentcross-functional influencecontinuous growth