Mirazon

Outside Sales

• Prospect into local businesses that match our Ideal Client Profile
• Source and build your own lead list (no hand-fed inbound queue)
• Use cold calling, email, LinkedIn, networking, and local relationship building
• Identify businesses with real need for managed IT services
• Secure qualified first-time appointments for our executive and technical sales team
• Maintain disciplined activity tracking and pipeline hygiene
• Represent Mirazon professionally in the local business community

Business Development Representative – Outside Sales

Systems Engineer

• Provide excellent technical support to clients while delivering exceptional customer service
• Focus on design, implementation, configuration, diagnosis, and resolution of infrastructure-focused technologies
• Manage and prioritize multiple projects
• Deliver consulting services for Microsoft’s core business applications
• Create, maintain, and track client documentation
• Keep clients informed of incident progress
• Demonstrate abilities to provide solutions

IT Project Services Systems Engineer

Account Executive

• Serve as the primary sales contact for a segment of clients, handling quoting, renewals, and run-rate sales needs from start to finish
• Provide administrative and quoting support for named accounts, partnering closely with Account Managers to ensure accuracy, speed, and follow-through
• Turn proposals into profit across services, hardware, software, subscriptions, and renewals
• Decode vendor licensing, deal registrations, and partner programs so nothing slips through the cracks
• Prepare, manage, and maintain quotes using approved tools, pricing sheets, and vendor portals
• Track renewals and recurring revenue opportunities to support retention and growth
• Build deep working knowledge of vendor programs, licensing models, and subscription structures
• Continuously improve quoting efficiency, accuracy, and documentation

Inside Sales Representative – IT

Human Resources

• Oversee Employee Onboarding and Offboarding
• BambooHR Platform Administration
• Maintain Employee Handbook and Company Policies
• Maintain Federal and State Workplace Compliance Posters
• Coordinate and Execute Required Compliance Training
• Monitor Performance Review Compliance
• Assist with Insurance and Benefits Administration
• Applicant Tracking System Administration
• Interview Assistance
• Culture Index Platform Administrator
• eNPS and BPTW Employee Survey Execution and Reporting
• Employee Recognition Program Execution and Administration
• Company Event Coordination and Planning Assistance
• Support the Leadership Team with special projects as assigned
• Meeting Scheduling and Internal Event Coordination
• Maintain Office Supply, Pantry, and Housekeeping Supply Inventory
• Coordinate Building Maintenance & Cleaning Services
• Maintain Shared Spaces (Conference & Training Rooms, Kitchen, etc)
• Track Facility Issues & Escalations
• Collect & Distribute USPS mail
• Manage Client IT Asset Disposal
• Coordinate and Maintain Company Intranet (SharePoint)

HR & Operations Coordinator

Security Engineer

• Conduct comprehensive security risk assessments and gap analyses
• Lead cybersecurity maturity assessments aligned to NIST, CIS, or industry frameworks
• Perform vulnerability assessments and coordinate remediation planning
• Design and review: Network security architecture, Firewall and segmentation strategies, Endpoint security strategies, MFA and identity security implementation
• Develop incident response plans and business continuity playbooks
• Conduct tabletop exercises with client executive teams
• Provide executive-level reporting with risk prioritization and budget guidance
• Serve as Incident Response Lead during cybersecurity events
• Direct containment, eradication, and recovery efforts
• Coordinate with internal engineering teams, Client leadership, Insurance carriers, Legal counsel, Forensics vendors
• Perform initial triage and determine scope of compromise
• Oversee forensic evidence preservation
• Guide ransomware response and recovery strategy
• Lead root-cause analysis and post-incident reporting
• Act as trusted advisor to C-suite and ownership groups
• Translate technical findings into business risk language
• Present findings and remediation plans in board-level settings
• Provide calm, decisive leadership during crisis situations
• Maintain strict confidentiality and professionalism
• Maintain standardized security assessment templates
• Develop and refine internal IR procedures
• Create security standards and best practices
• Ensure all engagements are properly documented in PSA systems
• Contribute to continuous improvement of security offerings

Business Development Representative – Outside Sales

IT Project Services Systems Engineer

Inside Sales Representative – IT

HR & Operations Coordinator

IT Security Specialist – Pre-Incident Consulting, Incident Response Lead