Account Manager – MSP, Technology Services

Mirazon

Account Manager handling relationships for clients across various industries. Focus on understanding client needs and facilitating services with technical support.

Posted 6/27/2026full-timeLouisville • Kentucky • 🇺🇸 United StatesMid-LevelSenior💰 $50,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Build and maintain strong relationships with clients
Learn about their goals, industry, and operations
Spot opportunities for additional support or services, and bring in technical experts as needed
Lead regular check-ins and schedule QBRs
Keep client info up to date in our CRM (notes, contacts, opportunities)
Collaborate with our technical team to ensure smooth service and happy clients

Requirements

What you’ll need

3+ years in account management, client success, or B2B relationship roles
Experience working with SMBs (any industry — IT, marketing, consulting, etc.)
Strong communication and listening skills
Business acumen — able to connect client goals and challenges with relevant service opportunities
Organized, dependable, and proactive with follow-up
Comfortable using CRM and productivity tools (Microsoft 365, HubSpot, ConnectWise, etc.)
Bonus: familiarity with IT, MSPs, or professional services

Benefits

Comp & perks

Competitive base salary + uncapped commission
Health, dental, vision, and life insurance
401(k) with company match
Paid time off and holidays
Training and career development support
Great team culture where people are known, heard, and appreciated

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Account ManagementClient SuccessB2B Relationship ManagementBusiness AcumenProactive Follow-Up

Soft Skills

Strong Communication SkillsListening SkillsOrganizational SkillsDependability