Miratech

Senior AWS Lex Bot Developer

Miratech

full-time

Posted on:

Location Type: Remote

Location: India

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Job Level

Senior

Tech Stack

AWSDynamoDBJavaScriptNode.jsPython

About the role

  • Lead the design, development, and deployment of AWS Lex-based skill bots for voice and chat channels.
  • Conduct requirement gathering sessions with clients and translate functional needs into technical specifications.
  • Design conversation flows, intents, slots, and fulfillment logic in alignment with user journey goals.
  • Integrate bots with AWS Lambda, Amazon Connect, DynamoDB, and external APIs for dynamic response generation.
  • Ensure bot performance optimization, error handling, and continuous improvement using analytics and user feedback.
  • Collaborate with business and technical teams to ensure seamless integration with contact center systems, CRM tools, and enterprise applications.
  • Support UAT, documentation, deployment, and post-go-live enhancements.
  • Mentor junior developers and ensure adherence to best practices in bot design, security, and compliance.
  • Contribute to solution architecture discussions, effort estimation, and project planning.

Requirements

  • Strong hands-on experience with AWS Lex (V1/V2) for chatbot and voice bot development.
  • Proven expertise in skill bot design and modular architecture for multi-intent handling.
  • Proficiency in AWS Lambda, API Gateway, DynamoDB, CloudWatch, and S3.
  • Experience in requirement gathering, business analysis, and documentation of conversational solutions.
  • Knowledge of Amazon Connect integration for IVR or contact center automation.
  • Strong understanding of Natural Language Understanding (NLU) concepts and intent optimization.
  • Hands-on programming experience in Python or Node.js for backend and fulfillment logic.
  • Excellent communication, client interaction, and analytical skills.
  • AWS Certified Developer or AWS Machine Learning Specialty certification preferred.
Benefits
  • Competitive Pay and Benefits : enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
  • Work From Anywhere Culture : make the most of the flexibility that comes with remote work.
  • Growth Mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact : collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AWS LexAWS LambdaAPI GatewayDynamoDBCloudWatchS3PythonNode.jsNatural Language Understandingskill bot design
Soft Skills
communicationclient interactionanalytical skillsmentoringcollaborationrequirement gatheringbusiness analysisdocumentationproject planningerror handling
Certifications
AWS Certified DeveloperAWS Machine Learning Specialty