Mirastar Federal Credit Union

Senior Talent Development Partner

Mirastar Federal Credit Union

full-time

Posted on:

Location Type: Hybrid

Location: San Jose • California • United States

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Salary

💰 $37 - $48 per hour

Job Level

Senior

About the role

  • Design and implement enterprise-wide learning solutions that align with Mirastar’s mission, values, and strategic priorities
  • Develop engaging training programs that strengthen member service, product knowledge, and operational excellence across the organization
  • Partner with business units to assess needs, identify performance gaps, and develop targeted learning solutions
  • Enhance onboarding programs that reflect Mirastar’s culture and set employees up for success
  • Develop and maintain curriculum across key areas, including member service, consumer and real estate lending, systems training, and compliance
  • Ensure all training content aligns with applicable regulatory requirements
  • Establish and maintain instructional design standards for consistency and scalability
  • Manage and optimize multiple Learning Management Systems (LMS)
  • Measure and evaluate training effectiveness using data, feedback, and performance metrics

Requirements

  • BA degree in training, adult education, curriculum development, organizational development, or a related field
  • 5-7 years’ experience with a minimum of four years of experience delivering hands-on and virtual training programs
  • Experience working with Credit Unions is desirable
  • Strong project management skills with the ability to manage multiple priorities independently
  • Excellent communication and collaboration skills, with the ability to influence without direct authority
  • Analytical mindset with experience measuring training effectiveness and using data to drive improvements
  • Proficient in Microsoft Office Suite: Word, Excel, PowerPoint, and Outlook
  • Experience with managing and optimizing Learning Management System(s) and eLearning tools
Benefits
  • No benefits explicitly stated in the provided text
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
curriculum developmentinstructional designtraining program developmentdata analysisperformance metricsregulatory complianceproject managementeLearning toolstraining effectiveness measurementmember service training
Soft Skills
communicationcollaborationinfluence without authorityanalytical mindsetindependent managementorganizational developmentproblem-solvingadaptabilitycreativityinterpersonal skills