Mintago

Community Manager

• You'll be the voice and bridge between Mintago and our audience - cultivating engaging content in all formats and genuine relationships across platforms while turning insights into actionable feedback for our product and marketing teams.
• You'll be our chief conversation starter, community whisperer, and the person who makes sure Mintago never sounds like every other fintech company. Think of yourself as part creative director, part AI & algorithm guru, community therapist, and trend forecaster.
• This is a creative, hands-on role where you'll build brand presence, foster engagement, and help our founders establish thought leadership in the financial wellbeing space. This role is of a strategic storyteller.

• Act as the voice and bridge between Mintago and its audience, cultivating genuine relationships and turning insights into feedback for product and marketing teams.
• Build brand presence, foster engagement, and support founders' thought leadership in the financial wellbeing space.
• Develop and execute community strategies across LinkedIn, Meta, and review platforms.
• Foster genuine two-way conversations; identify and nurture brand advocates, creators, and ambassadors.
• Manage and transform review platforms (G2, Trustpilot, Capterra) into showcases of customer love stories.
• Create thumb-stopping content that makes complex financial concepts simple and actionable; develop a smart, helpful, human brand voice.
• Support founder personal branding with authentic content and stay ahead of digital culture and trends.
• Execute online and offline community experiences and events (AMAs, challenges, virtual hangouts, meetups, webinars).
• Track engagement metrics and community sentiment, conduct market research and competitive analysis, and report community feedback to inform strategy.