Sales Service Technician
Minor Hotels Europe and Americas
full-time
Posted on:
Location Type: Remote
Location: Ohio • United States
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About the role
- Provide onsite service and support to customers including routine as well as urgent visits to customer sites to ensure that Heraeus Electro Nite's (HEN) equipment and products are in working order and that there is no interruption to the customer’s production schedule due to instrument/sensor related issues.
- Troubleshoot, repair, calibrate, and conduct trials.
- Evaluate, track and record inventory levels at customer sites.
- Build poles and conduct preventative maintenance on all HEN equipment in the field.
Requirements
- Minimum of an associate degree in electronics, electrical, industrial maintenance, instrumentation, or related industrial field desired.
- Previous experience in steel mills, iron foundry or other molten metals processing facilities desired, alternatively, experience in heavy industrial environment ok.
- Basic electrical and mechanical knowledge along with pneumatics experience a must.
- Ability to work out of a home office located in the Cleveland, OH area.
- Ability and willingness to travel domestically 75-100% (daily and overnight).
- Incumbent must be willing to work in a hot and cold industrial environment & adhere to strict safety policies, wear Personal Protective Equipment (PPE) and have the ability to occasionally lift and or move up to 50lbs.
- Willingness to respond, on occasion, to customer emergencies during off hours or weekends.
- Ability to follow directions and is ok with repetition/repetitious work.
- Valid driver’s license a must.
- Must be authorized to work in the US without requiring sponsorship now or in the future.
- Favorable background check and drug screening required.
Benefits
- Competitive base salary
- Annual Bonus
- Company Vehicle
- Paid Time Off
- Excellent benefit package including medical, dental, vision, life, disability insurance, etc.
- 401(k) with company match
- Tuition assistance
- Parental Leave
- Professional Development and Advancement Opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
troubleshootingrepaircalibrationpreventative maintenanceelectrical knowledgemechanical knowledgepneumatics experienceinventory trackingequipment evaluationindustrial maintenance
Soft Skills
ability to follow directionswillingness to travelability to work independentlyadaptability to work environmentcustomer service orientationproblem-solvingattention to detailreliabilityflexibilityteam collaboration
Certifications
associate degree in electronicsassociate degree in electricalassociate degree in industrial maintenanceassociate degree in instrumentation