Minor Hotels Europe and Americas

Brand Ambassador – Bénélux

Minor Hotels Europe and Americas

contract

Posted on:

Location Type: Office

Location: Bruxelles • Belgium

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About the role

  • Ambassador of our brands: In-depth knowledge of our brands, their DNA, and their universe.
  • Know and apply the rules of the customer experience: sales ceremony.
  • Be able to take the customer on a journey through storytelling.
  • Fragrance expert: master olfactory culture and its vocabulary, and master profiling.
  • Empathy and service.
  • Work as part of a team: adherence to schedules.
  • Comply with INNO and Puig processes.
  • Participate in the tasks necessary for the overall smooth running of the point of sale.
  • Alert your manager to any malfunction, be proactive.
  • Responsible for our brand image: Take on the role of ambassador of the concept and contribute to the continuous improvement of the concept through a “test and learn” approach.
  • Grooming that meets requirements, wearing the uniform and maintaining impeccable personal appearance.

Requirements

  • Excellent organizational and sales skills.
  • Strong analytical skills to identify solutions for continuously improving stand management.
  • Sensitivity to an international and multicultural environment.
  • Excellent command of English and French.
  • Dutch is a plus.
  • Strong communication skills and good interpersonal abilities.
  • Prior experience in the fragrance and cosmetics industry is essential.
Benefits
  • Ensure and guarantee consistency with the merchandising guidelines of our spaces.
  • Maintain perfect visibility through cleanliness of our areas, organization, testers, and all POS elements.
  • Provide regular feedback to project stakeholders and help share best practices with the community of other stores / with your colleagues.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales skillsanalytical skillsfragrance expertiseolfactory cultureprofiling
Soft Skills
empathyteamworkorganizational skillscommunication skillsinterpersonal abilitiesproactivitysensitivity to multicultural environments