Minor Hotels Europe and Americas

Interaction Designer

Minor Hotels Europe and Americas

full-time

Posted on:

Location Type: Hybrid

Location: Telford • United Kingdom

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Tech Stack

HerokuInvisionJavaScriptNode.js

About the role

  • play a critical role in delivering user-centred designs that meets the needs of our public sector client
  • collaborate with multidisciplinary teams to design and deliver designs that are accessible, understandable, and aligned with the Government Digital Service (GDS) standards
  • design and present concepts and user interfaces – including annotations for best practice in information architecture, navigation, and user flows
  • Use different techniques to identify and understand users and their needs, translating user stories and proposing user-focused, evidence-based design approaches
  • Design accessible and impactful products and services
  • Visualise, articulate, and solve complex problems and concepts, and make disciplined decisions based on available information and research evidence
  • Apply technical knowledge and experience to create or design interactive prototypes, for both products and services
  • Work in a fast-paced, evolving environment and use an iterative method and flexible approach to enable rapid Agile delivery
  • Communicate effectively across organisational and technical boundaries
  • Identify opportunities to create business value and improve the user experience
  • Contribute to the wider Capgemini community

Requirements

  • Experience working with Government Digital Service (GDS) service standards, using GDS design principles
  • Grounding in user-centred design, from concept to final delivery
  • Knowledge of which tools, process, or methods to use and how to bring an agile delivery team along with you
  • Ability to engage with development teams and architects to ensure data and technical considerations are accommodated within the design
  • Evidence of working with user centred design colleagues to synthesise insights and act on the outcomes
  • Experience of working with senior stakeholders to get their input and buy-in
  • Experience using a range of design tools such as Figma, Sketch, Adobe XD, Invision, etc. and the ability to quickly learn new design tools as required.
  • An empathetic approach and ability to listen to the needs of technical and business stakeholders and interpret them in a way that is clear for both audiences
  • Ability to present designs and justify decisions you've made using an evidence-based approach
  • Proven ability to create high-quality, compelling design concepts and artefacts such user flows, journey mapping, service maps and wireframes
  • Understanding of what good digital services look like and how to design in an inclusive, accessible way
  • Experienced in rapid paper and digital prototyping
  • Ability to build prototypes using code to create dynamic prototypes using HTML, CSS, basic Javascript and the GOV.UK prototyping toolkit.
  • Knowledge in GitHub, Heroku and node.js
  • Experience facilitating workshops, managing, and undertaking research with users and communicate using personas, interactive prototypes, and user journeys
  • Experience of managing, mentoring and supporting junior colleagues
Benefits
  • countless training and development opportunities from thinktanks to hackathons
  • access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
user-centred designinteractive prototypesHTMLCSSJavaScriptGOV.UK prototyping toolkitjourney mappingservice mapswireframesrapid prototyping
Soft Skills
empathetic approacheffective communicationproblem solvingcollaborationstakeholder engagementdecision makingmentoringresearch facilitationlisteningsynthesis of insights