Minor Hotels Europe and Americas

Lead Manager, HR – People & Culture

Minor Hotels Europe and Americas

full-time

Posted on:

Location Type: Office

Location: Winston-Salem • North Carolina • United States

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Job Level

Senior

About the role

  • Lead the development and execution of a comprehensive employee experience strategy; align and coordinate campaigns, events and touchpoints that reinforce a positive, engaging employee experience (e.g., recognition activities, culture weeks, leader communications) that align to the People strategy and organizational goals.
  • Provide direction and serve as key liaison for Employee-led Business Impact Networks and communities of practice; co-create charters, annual plans, and impact metrics tied to culture, business outcomes, and engagement goals.
  • Map the employee journey to identify and design signature experiences for critical moments (e.g., onboarding, promotions, role changes, and offboarding); integrate experiences with HR systems, talent processes, and communications for consistency and scalability.
  • Develop and coordinate HR and People & Culture communications and enablement material (emails, slide content, talking points, toolkits, FAQs) that are clear, on-brand and easy for leaders to deploy.
  • Innovate programs based on emerging trends, employee feedback, and benchmarking against industry best practices.
  • Establish and maintain basic metrics and dashboards related to culture health, belonging, engagement, and experience; identify patterns and insights from data and feedback and raise recommendations for improvements.
  • Build strong working relationships with HRBPs, COE partners, and business leaders to ensure alignment and smooth implementation of People & Culture initiatives.
  • Model Reynolds’ values and leadership expectations in daily interactions, serving as a visible champion of the desired culture.

Requirements

  • 3+ years of progressive HR, employee engagement, internal communications, organizational development or related experience.
  • Experience leading or coordinating engagement, culture, or employee experience initiatives in a large-scale environment.
  • Demonstrated experience managing projects or workstreams, including timelines, stakeholders and communications.
  • High level of discretion, professionalism and sound judgment when handling sensitive topics.
  • Demonstrated passion for employee experience, culture and inclusion, with the ability to connect initiatives to business outcomes.
  • Relationship Mastery/People Skills: Excellent verbal and written communication skills.
  • Proven ability to collaborate with stakeholders and subject-matter-experts in the design and facilitation of learning program needs.
  • Able to build and maintain strong relationships and gain trust and cooperation at all levels within the organization.
Benefits
  • 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.
  • Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent.
  • Company contributes an additional three percent to 401(k) whether employee participates or not.
  • Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs).
  • Health Savings Account start-up contribution for employees who elect the high deductible health plan.
  • Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year.
  • Employee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependents.
  • Company paid life insurance of 1x annual base pay ($50,000 minimum).
  • Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum).
  • Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance.
  • Tuition reimbursement and student loan support.
  • Dependent Scholarship Programs.
  • Free confidential personal financial counselling service.
  • On-site health centers and 24/7 fitness centers at certain company locations.
  • A charitable giving matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice.
  • Health-care concierge service.
  • Volunteer service opportunities.
  • Extensive training opportunities.
  • Company vehicle for eligible employees.
  • Mobile phone allowance for eligible employees.
  • Paid Leave: Sick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days).
  • Vacation (levels Below Senior Director receive 15 days (pro-rated during first year of service); Senior Director and Officers receive 25 days (pro-rated during first year of service)).
  • Holidays (Nine company recognized and two annual personal holidays to be used at the employee’s discretion).
  • Paid Parental Leave + temporary reduced work schedule opportunity.
  • Funeral Leave.
  • Short-Term Disability Leave.
  • Long-Term Disability Leave.
  • Jury Duty Leave.
  • Military Leave.
  • Released Time for Children’s Education.
  • Community Outreach Leave.
  • Other paid leave benefits, as required by state or local law.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
employee experience strategyproject managementdata analysisHR systems integrationcommunication material developmentmetrics and dashboardsbenchmarkingprogram innovationstakeholder managementengagement initiatives
Soft Skills
relationship masteryverbal communicationwritten communicationcollaborationprofessionalismdiscretionjudgmenttrust buildingorganizational developmentpassion for inclusion