Minor Hotels Europe and Americas

O365 Support Engineer, German

Minor Hotels Europe and Americas

full-time

Posted on:

Location Type: Hybrid

Location: Warszawa • Poland

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Job Level

SeniorLead

About the role

  • ensure the smooth, reliable operation of our M365/O365 environment
  • act as a trusted point of contact for both internal teams and external stakeholders
  • manage daily operations, support users across Windows and Apple devices
  • handle incidents, changes, and service requests
  • perform regular system health checks and align parameter updates
  • ensure deliverables meet agreed quality standards
  • work closely with the client on operational alignment
  • identify and propose automation opportunities

Requirements

  • 7–10 years of experience with MS Office / M365 / O365
  • administrative knowledge of M365/O365 technologies.
  • strong communication, presentation, reporting, and servant‑leadership skills.
  • problem‑solving and conflict‑resolution abilities.
  • solid Microsoft Windows skills.
  • proficiency in English and German.
Benefits
  • yearly financial bonus
  • private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms
  • life insurance
  • access to NAIS benefit platform
  • access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform
  • free access to Education First languages platform, TED Talks and Udemy Business materials and trainings
  • hybrid working model
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
M365O365MS OfficeWindowsApple devicessystem health checksautomationincident managementchange managementservice request management
Soft Skills
communicationpresentationreportingservant-leadershipproblem-solvingconflict-resolution