Minor Hotels Europe and Americas

Unified Communication Software Engineer, 4 to 7 years

Minor Hotels Europe and Americas

full-time

Posted on:

Location Type: Office

Location: Bangalore • India

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Tech Stack

DNSTCP/IPVoIP

About the role

  • Provide L3/L4‑level support for UC and Voice Gateway products
  • Analyze, debug, and resolve customer‑reported issues in VoIP and voice media components
  • Work on embedded C codebase, crash analysis, memory corruption debugging, and protocol tracing
  • Recreate customer scenarios, set up test beds, and validate fixes
  • Collaborate with cross‑functional teams for issue triage, defect resolution, and feature enhancements

Requirements

  • Computer Science or Computer Engineering with 4 –6 years of experience in Telecom or Networking
  • Strong hands‑on expertise in Embedded C programming and debugging large codebases
  • Deep understanding of VoIP , SIP/MGCP/SCCP, RTP/RTCP, analog interfaces (FXS/FXO/E&M), and digital interfaces (T1/E1/PRI/BRI)
  • Knowledge of voice supplementary services, DTMF relay (in‑band/out‑of‑band), T.38 fax relay, modem relay, V.150.1 MER
  • Solid networking fundamentals (TCP/IP, DNS, DHCP, VLANs) and proficiency with packet capture tools (Wireshark)
  • Strong system‑level debugging and ability to set up complex test environments
Benefits
    Applicant Tracking System Keywords

    Tip: use these terms in your resume and cover letter to boost ATS matches.

    Hard Skills & Tools
    Embedded C programmingDebuggingVoIPSIPMGCPSCCPRTPRTCPTCP/IPPacket capture
    Soft Skills
    CollaborationProblem-solvingAnalytical skills