Work with external or internal clients to build a holistic view of business strategy, capabilities, services, governance, organizational domains, and key business processes
Lead or contribute to the development of capability maps, value streams, and process models for QSR restaurant and digital operations
Contribute to enterprise and domain architectures for restaurant systems, digital ordering platforms, and back‑office QSR technologies
Participate in architecture and design reviews for major projects and feature sets
Support architecture across key QSR systems including POS, KDS, BOH, Kiosk, drive‑thru technologies, mobile ordering, loyalty, CRM, and payment systems
Evaluate restaurant and digital technologies for functional fit, scalability, reliability, and interoperability
Ensure consistent design patterns and experience flows across digital, in‑store, and off‑premise channels
Collaborate with senior architects to define architecture guidelines, integration patterns, and governance processes
Support delivery teams during design, build, integration, testing, and deployment to ensure the solution aligns with intended architecture
Assist in troubleshooting architecture or integration issues and ensure design decisions uphold quality and best practices
Ensures SRE and observability strategies align with enterprise architecture standards, cloud strategy, and DevSecOps operating model

Requirements

Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, or a related field
7–10 years of experience in solution architecture, systems engineering, business architecture, software design, or restaurant/retail technology roles
Strong understanding of QSR, retail, or hospitality operating models and technologies (POS, ordering, payments, BOH, loyalty)
Hands‑on knowledge of cloud platforms (Azure/AWS/GCP), integrations, APIs, and modern architectural patterns
Ability to translate business requirements into capability models, process flows, and solution designs
Strong analytical, communication, and documentation skills with the ability to work across technical and non‑technical stakeholder groups
Familiarity with business architecture or enterprise architecture frameworks (Capgemini Architecture Method, TOGAF, IAF, or similar) is a plus
Curiosity, learning agility, and a desire to grow into broader architecture leadership responsibilities

Benefits

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
Company paid holidays
Personal Days
Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

solution architecturesystems engineeringbusiness architecturesoftware designcloud platformsintegrationsAPIscapability modelsprocess flowsarchitecture guidelines

Soft Skills

analytical skillscommunication skillsdocumentation skillscollaborationtroubleshootinglearning agilitycuriosity

Certifications

Bachelor’s degree in Computer ScienceBachelor’s degree in EngineeringBachelor’s degree in Information SystemsBachelor’s degree in BusinessCapgemini Architecture MethodTOGAFIAF