Counter Manager, BYREDO, Penhaligon's
Minor Hotels Europe and Americas
full-time
Posted on:
Location Type: Office
Location: Bremen • Germany
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About the role
- Individual customer consultation: Delight our customers with professional, personalised fragrance advice in accordance with the exclusive guidelines of BYREDO and Penhaligon's.
- Sales responsibility: Ensure the successful sale of our premium products and independently achieve the counter's sales targets.
- Stock management: Keep inventory under constant review and ensure availability of testers and other essential sales materials.
- Building and maintaining customer relationships: Continuously develop new customer relationships and ensure our regular customers are always happy to return to the niche counter.
- Sales promotion: Plan and execute sales-promoting activities and organise counter operations to be efficient and customer-focused.
- Product presentation: Ensure our products are always presented in line with the brand image and brand guidelines.
- Staff scheduling: Prepare the digital work schedule three months in advance.
- Reporting: Regular reporting to the Regional Retail Manager on counter development using standard KPIs is a matter of course for you.
Requirements
- Education & experience: You have completed commercial training in retail or hold a comparable qualification and bring solid professional experience selling premium brands, particularly in fragrances.
- Service orientation: You are communicative and personable; a strong service mindset and high customer focus are especially important to you.
- Sales professional: You are an enthusiastic sales professional (m/f/d) with good manners and a well-groomed appearance.
- Administrative skills: You have experience in administrative tasks such as preparing inventory reports and sales analyses.
- IT skills: You are confident using MS Office, particularly Outlook and Excel.
- Flexibility: You are flexible regarding working hours and weekend shifts.
- Languages: Good German and English skills are required; additional foreign languages are an advantage.
Benefits
- Agile work environment: Work in a dynamic and flexible environment within an internationally active family-owned company that places strong emphasis on values and team spirit.
- Working atmosphere: Enjoy an open and friendly work environment with a first-name culture that strengthens team cohesion.
- Shared growth: Take part in regular training programs to grow with us and continuously develop your skills and knowledge.
- Attractive discounts: Receive exclusive employee discounts on our diverse product portfolio.
- Company events: Experience memorable launches and company events at various locations—shared experiences are important to us.
- Pension provision: We offer a company pension scheme because your future matters to us.
- Attractive wellness and mobility allowances: Receive a monthly lunch, fitness and mobility allowance, easily claimable via a digital app.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
salesinventory managementcustomer relationship managementsales analysisproduct presentationsales promotionadministrative taskscommercial trainingretail experiencefragrance sales
Soft Skills
service orientationcommunicationpersonablecustomer focusenthusiasmflexibilitygood mannerswell-groomed appearance
Certifications
commercial training in retailcomparable qualification