Chief CRM Architect
Minor Hotels Europe and Americas
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Job Level
About the role
- Lead the architecture and design of scalable CRM solutions
- Collaborate closely with client-side architects
- Facilitate architectural workshops and present solution options
- Oversee the full lifecycle from discovery to deployment
- Champion best practices and evolve CRM methodologies
Requirements
- Deep expertise in Salesforce or Microsoft Dynamics 365 (D365)
- Extensive hands-on experience designing enterprise-grade CRM solutions
- Strong technical architecture skills
- Ability to define data models and integration patterns
- Background in financial services
- Proven track record leading multi-disciplinary teams
Benefits
- Employee wellbeing programs
- Training and development opportunities
- Access to courses from various platforms including AWS and Microsoft
- Flexible working arrangements
- Mental Health Champions in the organization
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SalesforceMicrosoft Dynamics 365CRM solutions designtechnical architecturedata modelsintegration patterns
Soft Skills
leadershipcollaborationpresentationfacilitation