Minor Hotels Europe and Americas

Customer Project Manager – PMO

Minor Hotels Europe and Americas

full-time

Posted on:

Location Type: Office

Location: Bangalore • India

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About the role

  • Manage projects to deliver customer business outcomes for transactional and subscription projects
  • Provide leadership ,hold customers and the project team accountable to deliver projects on time, within budget with high quality, while achieving customer satisfaction
  • Perform overall project-level planning and lead execution
  • Provide vision ,strategy and business objective alignment to lead end-to-end project implementation
  • Responsible for project metric tracking, and managing project financials and profitability
  • Identify opportunities for additional business and provide input to presales and renewal evaluation
  • Identify risk, issues and develop risk response strategy
  • Lead the execution of contract Change Management process
  • Manage Partner delivery and commercials when 3rd party technical delivery resources are engaged on program

Requirements

  • Manage projects to deliver customer business outcomes for transactional and subscription projects
  • Provide leadership ,hold customers and the project team accountable to deliver projects on time, within budget with high quality, while achieving customer satisfaction
  • Perform overall project-level planning and lead execution
  • Provide vision ,strategy and business objective alignment to lead end-to-end project implementation
  • Responsible for project metric tracking, and managing project financials and profitability
  • Identify opportunities for additional business and provide input to presales and renewal evaluation
  • Identify risk, issues and develop risk response strategy
  • Lead the execution of contract Change Management process
  • Manage Partner delivery and commercials when 3rd party technical delivery resources are engaged on program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
leadershipaccountabilitycustomer satisfactionproject planningexecutionvisionstrategyrisk managementchange managementcommercial management