Minor Hotels Europe and Americas

Project Manager – Cards, Transformation

Minor Hotels Europe and Americas

full-time

Posted on:

Location Type: Hybrid

Location: LondonUnited Kingdom

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About the role

  • Lead end-to-end delivery projects, ensuring scope, timelines, budget, and quality standards are met
  • Develop and maintain detailed project plans outlining scope, objectives, timelines, resource requirements, and dependencies
  • Communicate effectively with senior management, project teams, and external partners (processors, vendors) to ensure alignment and transparency
  • Manage project teams and vendor resources, ensuring appropriate skills and capacity to deliver objectives
  • Track and manage project budgets, ensuring financial discipline and timely reporting of variances
  • Identify, assess, and mitigate risks, assumptions, issues, and dependencies; maintain RAID logs and escalate as needed
  • Produce accurate, timely reports on progress, risks, and benefits realization for governance forums
  • Facilitate training, communications, and process updates to embed new issuing capabilities into BAU operations

Requirements

  • 6-10+ years in Project Management with experience in transformation initiatives
  • Strong understanding of card issuing lifecycle: BIN management, tokenization (VTS/MDES), EMV, 3DS/SCA, fraud/disputes, personalization, fulfilment
  • Proven ability to manage vendor delivery and scheme compliance (Visa/Mastercard mandates)
  • Familiarity with regulatory frameworks (PCI DSS, PSD2, FCA) and operational resilience requirements
  • Experience in hybrid delivery (Agile + stage-gate) and large-scale change governance
  • Desirable Certifications: PMP/Prince2, SAFe, ITIL
  • Experience with major processors (TSYS, Fiserv, Marqeta) and scheme mandates
Benefits
  • Employee wellbeing programs
  • Learning for life mindset with numerous training and development opportunities
  • Access to 250,000 courses with external certifications from AWS, Microsoft, etc.
  • Mental Health Champions across business areas
  • Great Place to Work accreditation for Wellbeing in 2024
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementbudget managementrisk managementvendor managementcard issuing lifecycletokenizationEMV3DSfraud managementAgile delivery
Soft Skills
communicationleadershipteam managementproblem-solvingtraining facilitationstakeholder alignmenttransparencyreportingorganizational skillsfinancial discipline
Certifications
PMPPrince2SAFeITIL