
Project Manager – Cards, Transformation
Minor Hotels Europe and Americas
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
Visit company websiteExplore more
Tech Stack
About the role
- Lead end-to-end delivery projects, ensuring scope, timelines, budget, and quality standards are met
- Develop and maintain detailed project plans outlining scope, objectives, timelines, resource requirements, and dependencies
- Communicate effectively with senior management, project teams, and external partners (processors, vendors) to ensure alignment and transparency
- Manage project teams and vendor resources, ensuring appropriate skills and capacity to deliver objectives
- Track and manage project budgets, ensuring financial discipline and timely reporting of variances
- Identify, assess, and mitigate risks, assumptions, issues, and dependencies; maintain RAID logs and escalate as needed
- Produce accurate, timely reports on progress, risks, and benefits realization for governance forums
- Facilitate training, communications, and process updates to embed new issuing capabilities into BAU operations
Requirements
- 6-10+ years in Project Management with experience in transformation initiatives
- Strong understanding of card issuing lifecycle: BIN management, tokenization (VTS/MDES), EMV, 3DS/SCA, fraud/disputes, personalization, fulfilment
- Proven ability to manage vendor delivery and scheme compliance (Visa/Mastercard mandates)
- Familiarity with regulatory frameworks (PCI DSS, PSD2, FCA) and operational resilience requirements
- Experience in hybrid delivery (Agile + stage-gate) and large-scale change governance
- Desirable Certifications: PMP/Prince2, SAFe, ITIL
- Experience with major processors (TSYS, Fiserv, Marqeta) and scheme mandates
Benefits
- Employee wellbeing programs
- Learning for life mindset with numerous training and development opportunities
- Access to 250,000 courses with external certifications from AWS, Microsoft, etc.
- Mental Health Champions across business areas
- Great Place to Work accreditation for Wellbeing in 2024
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementbudget managementrisk managementvendor managementcard issuing lifecycletokenizationEMV3DSfraud managementAgile delivery
Soft Skills
communicationleadershipteam managementproblem-solvingtraining facilitationstakeholder alignmenttransparencyreportingorganizational skillsfinancial discipline
Certifications
PMPPrince2SAFeITIL