Lead functional solutioning efforts for AEM implementations ensuring alignment with business goals and user experience standards
Collaborate with architects and UX teams to design scalable, maintainable AEM solutions
Provide guidance on AEM best practices including content modelling, workflows, and personalization strategies
Gather, analyze and document business requirements, translating them into functional specifications and user stories
Conduct gap analysis and recommend enhancements or new features within AEM
Create wireframes, process flows, and functional design documents to support development
Act as a bridge between business stakeholders and technical teams ensuring clear communication and shared understanding
Facilitate workshops, demos, and feedback sessions to refine requirements and validate solutions
Work closely with AEM developers to ensure functional requirements are accurately implemented
Provide ongoing support and clarification during development and testing phases
Participate in sprint planning, backlog grooming, and Agile ceremonies
Support UAT by preparing test scenarios and assisting business users
Ensure solutions meet quality standards and deliver expected business value

Requirements

10+ years of experience in IT with at least 4 to 5 years in AEM functional business analysis roles
Strong understanding of AEM capabilities including Sites, Assets, Workflows, Templates, and Integrations
Experience working in AEM as a Cloud Service Implementation
Proven experience in the insurance domain (life, health, or P&C)
Experience in Agile/Scrum environments
Excellent communication, documentation, and stakeholder management skills
Ability to lead solutioning discussions and guide cross-functional teams
Adobe Certified Expert Business Practitioner or other AEM certifications
Familiarity with AEM integrations (e.g., CRM, analytics, Target marketing platforms)
Experience with wireframing tools and UX collaboration
Knowledge of web content management and digital experience best practices

Benefits

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
Company paid holidays
Personal Days
Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

AEMcontent modellingworkflowspersonalization strategiesgap analysiswireframingAgileUATfunctional specificationsuser stories

Soft Skills

communicationdocumentationstakeholder managementleadershipcollaborationfacilitationproblem-solvinganalytical thinkingteam guidanceuser experience focus

Certifications

Adobe Certified Expert Business PractitionerAEM certifications