SAP Service Delivery Manager
Minor Hotels Europe and Americas
full-time
Posted on:
Location Type: Office
Location: Navi Mumbai • India
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Tech Stack
About the role
- Lead and manage delivery of Application Management/Development services
- Provide project & program leadership, including planning, budgeting, P&L oversight
- Guide and mentor teams, fostering collaboration, knowledge transfer, and alignment across multiple Scrum teams
- Drive operational improvements, tools/automation initiatives, and transformation programs
- Create SOWs and oversee Agile execution, ensuring milestone achievement, financial reporting, and stakeholder management
Requirements
- 12–14 years experience with at least 3 years as an SDM
- Strong techno-functional background (SAP/ERP/Oracle/Custom Apps)
- Agile/Scrum expertise with Scrum Master certification; PMP preferred
- Strong leadership & communication skills
- Problem-solving, time management, and independent decision‑making capabilities
- Experience with tools like MS Project, Excel, PowerPoint, JIRA, and ServiceNow
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Application ManagementDevelopment servicesAgileScrumP&L oversightProject leadershipProgram leadershipTechno-functional backgroundSAPERP
Soft Skills
LeadershipCommunicationProblem-solvingTime managementIndependent decision-makingCollaborationKnowledge transferStakeholder management
Certifications
Scrum Master certificationPMP