Lead end to end delivery of payment transformation programs across multiple business units
Define and execute roadmap for payment modernization including digital wallets, real-time payments and reconciliation automation
Serve as SME for payment workflows across policy issuance, claims, and premium collections
Manage cross-functional teams across technology, operations, finance, and compliance
Oversee vendor selection, contract negotiation, and integration of third-party payment platforms
Ensure delivery milestones, budgets, and KPIs are met across global projects
Act as the go-to expert for payment systems including ACH, SWIFT, SEPA, card networks, and emerging fintech integrations
Ensure compliance with global payment regulations eg. PSD2, PCI DSS, AML/KYC
Collaborate with underwriting and claims teams to optimize payment related touchpoints
Build strong relationships with internal teams, external vendors, and regulatory bodies
Present program updates to executive leadership and influence strategic decisions
Champion customer-centric payment experiences across digital channels

Requirements

Proven expertise in payment systems, digital payment platforms, and financial operations
Strong understanding of insurance lifecycle and how payments intersect with policy, claims, and finance
Experience working with platforms like OneInc, Stripe, Adyen, or similar
PMP, Prince2, or Agile certifications preferred
Excellent communication, leadership, and stakeholder management skills

Benefits

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
Company paid holidays
Personal Days
Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

payment transformationpayment modernizationdigital walletsreal-time paymentsreconciliation automationpayment workflowsACHSWIFTSEPAfintech integrations

Soft Skills

leadershipcommunicationstakeholder managementcollaborationrelationship building

Certifications

PMPPrince2Agile