Define and execute the roadmap for payment modernization, including digital wallets, real-time payments, and automated reconciliation
Serve as the SME for payment workflows across policy issuance, claims, and premium collections
Lead teams across technology, operations, finance, and compliance to deliver complex programs
Oversee vendor selection, contract negotiation, and integration of third-party payment platforms
Ensure milestones, budgets, and KPIs are met across global projects
Guarantee adherence to global payment regulations (PSD2, PCI-DSS, AML/KYC)
Collaborate with underwriting and claims teams to optimize payment touchpoints and present program updates to executive leadership
Champion customer-centric payment experiences across digital channels

Requirements

Proven experience in payment systems, digital payment platforms, and financial operations
Strong understanding of the insurance lifecycle and how payments intersect with policy, claims, and finance
Hands-on experience with platforms such as OneInc, Stripe, Adyen , or similar
Familiarity with ACH, SWIFT, SEPA, card networks, and emerging fintech integrations
PMP, Prince2, or Agile certifications preferred
Excellent communication, leadership, and stakeholder management skills.

Benefits

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
Company paid holidays
Personal Days
Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

payment systemsdigital payment platformsfinancial operationspayment workflowsautomated reconciliationvendor selectioncontract negotiationpayment touchpointsKPI managementbudget management

Soft skills

communicationleadershipstakeholder managementcollaborationcustomer-centric approach

Certifications

PMPPrince2Agile