
Service Desk, Workplace Services – On Site Support Presales Solutions Architect
Minor Hotels Europe and Americas
full-time
Posted on:
Location Type: Office
Location: Cairo • Egypt
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About the role
- Design and architect robust, scalable, and secure EUX solutions tailored to specific client requirements.
- Act as the SME lead in the presales process, working closely with sales teams to qualify opportunities, develop proposals, and deliver compelling presentations and demonstrations.
- Maintain deep expertise across multiple Employee Experience Portfolio and related technologies.
- Engage with potential clients, understand their business challenges and technical requirements, and articulate the value proposition of the proposed solutions.
- Maximize scoring and mitigate competitive advantage by optimizing the solution and response.
Requirements
- Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.
- Minimum of 10 years of experience.
- Outstanding English communication, both verbal and non-verbal.
- Proven Experience in designing and implementing, and/or delivering Employee Experience solutions.
- Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
- Strong analytical and problem-solving skills, with the ability to identify client needs and develop creative solutions to differentiate from competitors.
- Apply the company’s portfolio to solutions.
- Stay aware of the latest developments in emerging technology, automation, and AI.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
EUX solutionsEmployee Experience solutionsdesigningimplementingautomationAI
Soft skills
communicationpresentation skillsanalytical skillsproblem-solvingclient engagement
Certifications
Bachelor's degree in EngineeringBachelor's degree in Computer ScienceBachelor's degree in Information Technology