Minor Hotels Europe and Americas

ServiceNow Architect – HRSD

Minor Hotels Europe and Americas

full-time

Posted on:

Location Type: Hybrid

Location: Gdańsk • Poland

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Tech Stack

ServiceNow

About the role

  • Advise clients on HR technology setup and roadmap, aligning ServiceNow HRSD with broader HR transformation goals with Agentic AI elements
  • Define architecture principles and integration strategies across ServiceNow, Workday, SuccessFactors, and other HR systems
  • Lead design for HRSD modules (Case Management, Knowledge, Employee Center, Lifecycle Events, AI Agents)
  • Ensure interoperability and optimized workflows between platforms to deliver unified HR services
  • Design integration patterns leveraging APIs, Integration Hub, and middleware
  • Recommend best practices for data exchange and process automation across HR ecosystems
  • Establish architectural guardrails and ensure compliance with security and privacy requirements
  • Support clients in defining governance models for sustainable platform growth

Requirements

  • 6+ years of ServiceNow experience, with at least 3 years in HRSD architecture
  • Strong understanding of HRSD capabilities and HR process design
  • Proven experience integrating ServiceNow with Workday, SAP SuccessFactors, and related HR platforms
  • Ability to engage senior stakeholders and translate business needs into technology solutions
  • Proficiency with enterprise architecture principles
  • ServiceNow CSA, CIS-HRSD, CTA
  • Workday or SuccessFactors integration experience
  • Knowledge of Employee Center Pro and Now Assist including AI Agents
Benefits
  • yearly financial bonus
  • private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms
  • life insurance
  • access to NAIS benefit platform
  • access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform
  • free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings
  • hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
ServiceNowHRSD architectureintegration strategiesAPIsIntegration Hubmiddlewaredata exchangeprocess automationenterprise architecture principlesHR process design
Soft skills
stakeholder engagementbusiness needs translationadvisory skillsgovernance model definition
Certifications
ServiceNow CSAServiceNow CIS-HRSDServiceNow CTA