Minha Biblioteca

Sales Development Rep

• Be the company's initial point of contact for prospective customers
• Prospect, qualify, generate interest, and develop accounts, contributing to the growth of the sales pipeline
• Qualify leads based on defined criteria (ideal customer profile, needs, segment), ensuring only genuine opportunities progress through the funnel
• Handle initial objections strategically, empathetically, and in a structured manner
• Perform follow-ups and maintain an active outreach cadence across multiple channels: email, phone, WhatsApp, Teams
• Schedule meetings with qualified leads, connecting potential customers with the sales team
• Record and keep all lead interactions up to date in the CRM
• Handover to the Hunter (sales executive) with comprehensive information to build trust and ensure continuity in the relationship with the potential client
• Collaborate with sales and marketing teams to improve lead quality, sales processes, and sales messaging, increasing target audience engagement with our product
• Know the product, its differentiators, features, and benefits to communicate clearly and create value in interactions with leads
• Monitor competitors, market trends, and market conditions to improve prospecting accuracy
• Organize your daily workflow to meet targets.

Sales Development Representative