Mindtickle

Artificial Intelligence

• This is a high-impact, Lead role designed for a skilled Solution Consultant who will be the primary driver of our partner ecosystem's success.
• Serve as the primary pre-sales solution advisor for our strategic partners, guiding them through the sales cycle and ensuring they are equipped to position and sell our platforms.
• This role has a special focus on a joint, AI-powered offering with a key SaaS partner.
• Act as a trusted advisor to both our partners and our internal sales teams, working collaboratively to accelerate deal cycles and drive revenue.
• Work closely with product marketing and product teams across both Mindtickle and the partner organization.

Lead Solution Consultant, Partner Presales – AI Solutions

Engineer

• Serve as a key point of contact for internal users providing expert technical support and managing IT infrastructure.
• Provide advanced support to internal users through the ticketing system, resolving complex technical issues efficiently.
• Manage and administer Google Workspace and Microsoft 365 productivity suites.
• Handle user lifecycle management including onboarding, offboarding, and user inductions/training.
• Administer and maintain Jamf Pro environment for macOS device management.
• Provide comprehensive support for both macOS and Windows operating systems.
• Manage and support Single Sign-On (SSO) integrations and streamline user access to applications.
• Oversee antivirus support and other security tools to protect against threats.
• Participate in IT infrastructure maintenance including system building and deployment.
• Assist with management of cloud infrastructure.

SME Engineer

Designer

• A critical component of our customers' success is ensuring that their teams effectively use Mindtickle to achieve revenue outcomes.
• Mindtickle’s Content as a Service (CaaS) team helps customers on this journey, and we are looking to grow this team.
• The role of Senior Instructional Designer at Mindtickle goes beyond traditional instructional design or content development.
• You will not only create content but also take ownership of the entire project lifecycle, including client management, storyboarding, visualization, contentdevelopment, and the delivery of learning experiences with precision and attention to detail.
• We take an experiential approach to learning—our programs are designed to be transformational, not just one-time or transactional.
• If creating such learning experiences sounds like your cup of tea, we’d love to hear from you! (Our office tea is pretty amazing!).