Mindtickle

Project Manager

• Manage multiple accounts and their active projects simultaneously.
• Own content development planning, budgeting, monitoring, and reporting.
• Prepare project map, plan for resources, and execute continuous client interaction through means of meeting summary, MoMs, and status updates.
• Drive customer satisfaction by ensuring timeliness and quality of deliverables while adhering to defined metrics scope and budget.
• Drive status meetings and other communications with the customers.
• Track key business metrics such as resource utilization/ capacity, and consumption.
• Ensure compliance to set processes while proactively suggesting and implementing improvements to existing processes.
• Work with Vendors to ensure timeliness and quality of deliverables are met.
• Provide strategic inputs to the team on meeting the customer requirements constantly.
• Pre-sales support – Provide inputs in preparing proposals and SOW for clients.
• To share project learnings / best practices through knowledge-sharing sessions or training.

Project Manager, E-Learning

Graphics Designer

• Own the design and visual quality of projects, working closely with instructional designers, solution architects, and customer teams.
• Design, develop, and deliver engaging visual content that elevates the learning experience and drives measurable business outcomes.

Senior Graphic Designer

Artificial Intelligence

• This is a high-impact, Lead role designed for a skilled Solution Consultant who will be the primary driver of our partner ecosystem's success.
• Serve as the primary pre-sales solution advisor for our strategic partners, guiding them through the sales cycle and ensuring they are equipped to position and sell our platforms.
• This role has a special focus on a joint, AI-powered offering with a key SaaS partner.
• Act as a trusted advisor to both our partners and our internal sales teams, working collaboratively to accelerate deal cycles and drive revenue.
• Work closely with product marketing and product teams across both Mindtickle and the partner organization.

Lead Solution Consultant, Partner Presales – AI Solutions

Engineer

• Serve as a key point of contact for internal users providing expert technical support and managing IT infrastructure.
• Provide advanced support to internal users through the ticketing system, resolving complex technical issues efficiently.
• Manage and administer Google Workspace and Microsoft 365 productivity suites.
• Handle user lifecycle management including onboarding, offboarding, and user inductions/training.
• Administer and maintain Jamf Pro environment for macOS device management.
• Provide comprehensive support for both macOS and Windows operating systems.
• Manage and support Single Sign-On (SSO) integrations and streamline user access to applications.
• Oversee antivirus support and other security tools to protect against threats.
• Participate in IT infrastructure maintenance including system building and deployment.
• Assist with management of cloud infrastructure.

SME Engineer

Designer

• A critical component of our customers' success is ensuring that their teams effectively use Mindtickle to achieve revenue outcomes.
• Mindtickle’s Content as a Service (CaaS) team helps customers on this journey, and we are looking to grow this team.
• The role of Senior Instructional Designer at Mindtickle goes beyond traditional instructional design or content development.
• You will not only create content but also take ownership of the entire project lifecycle, including client management, storyboarding, visualization, contentdevelopment, and the delivery of learning experiences with precision and attention to detail.
• We take an experiential approach to learning—our programs are designed to be transformational, not just one-time or transactional.
• If creating such learning experiences sounds like your cup of tea, we’d love to hear from you! (Our office tea is pretty amazing!).