Contact Center Bilingual Agent – Yup’ik
Tidal Basin Group
Behavioral Health Care Manager, Bilingual Spanish/English
Mindoula
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $44,000 - $49,600 per year
Job Level
Mid-LevelSenior
About the role
- Efficiently accept patient handoffs from an Intake Care Manager and seamlessly continue care
- Develop rapport with patients to create a safe therapeutic environment and assist them in developing insight into themselves, their patterns, and their relationships
- Encourage patients to express feelings and discuss what is happening in their lives
- Guide patients in developing skills and/or strategies for managing problems and triggers
- Educate patients on medication, and the importance of medication adherence
- Responsible for communicating treatment recommendations
- Match daily calendar to documentation in Mindoula's electronic medical record - MMR
- Monitor, evaluate, and record the patient’s progress using validated assessments each month
- Prepare and maintain all required records, reports, paperwork, and patients’ diagnostic records
Requirements
- Master's Degree required in psychology, social work, or another behavioral health disciplines from an accredited college or university
- Bilingual in Spanish and English is required
- Proficient in Microsoft Word, Google Suite (calendar, docs, sheets, slides, etc.)
- Strong data entry and documentation experience
- Work experience with Electronic Medical Records
- Experience with CBT, Behavioral Health Assessments and Motivational Interviewing
Benefits
- Medical, dental, and vision insurance for you and your dependents
- Holiday, Vacation, and Mental Health Days
- Employee Assistance Programs and Wellness programs available to you and your dependents
- Remote work 100%
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entrydocumentationCBTbehavioral health assessmentsmotivational interviewingmedication adherencevalidated assessments
Soft skills
rapport buildingtherapeutic environment creationcommunicationproblem managementemotional expression encouragement
Certifications
Master's Degree in psychologyMaster's Degree in social workMaster's Degree in behavioral health disciplines
