MindFriend PRO

Customer Service Representative – Admin

MindFriend PRO

part-time

Posted on:

Location Type: Remote

Location: Philippines

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About the role

  • Monitor and manage incoming and outgoing emails, prioritizing and responding promptly.
  • Draft and send professional and clear emails to clients, partners, and internal teams.
  • Organize and maintain email folders and labels within Google Workspace for efficient retrieval.
  • Implement email filtering and automation rules to streamline workflow.
  • Maintain and organize files and folders within Google Drive, ensuring easy access for team members.
  • Manage shared calendars and documents, ensuring accuracy and up-to-date information.
  • Facilitate communication between in-house teams via email and other online communication tools.
  • Ensure clear and consistent communication of information and updates.
  • Relay information from external emails to the necessary internal teams.
  • Assist with scheduling appointments and meetings.
  • Maintain accurate records and documentation.
  • Support other administrative tasks as needed.

Requirements

  • Proven experience in email management and administrative support.
  • Proficiency in Google Workspace (Gmail, Drive, Docs, Sheets, Calendar).
  • Excellent written and verbal communication skills.
  • Strong organizational and time-management skills
  • Ability to prioritize tasks and meet deadlines.
  • Attention to detail and accuracy.
  • Ability to work independently in a remote environment.
  • Reliable internet connection, and appropriate remote working environment.
Benefits
  • Fully remote work environment.
  • Flexible schedule.
  • Opportunities for professional development.
  • Collaborative and supportive team.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
email managementadministrative supportGoogle WorkspaceGmailGoogle DriveGoogle DocsGoogle SheetsGoogle Calendaremail filteringautomation rules
Soft Skills
written communicationverbal communicationorganizational skillstime-management skillsattention to detailability to prioritize tasksability to meet deadlinesindependencereliabilityremote work