Develops a deep understanding of the body of work and the Salesforce platform
Partners with the Product Manager to translate high-level project deliverables into actionable, Salesforce-based product plans
Communicates and collaborates with internal and external team members to identify Salesforce product improvements
Facilitates PI planning projects alongside the Scrum Master to ensure scope and delivery plans align
Collaborates with client stakeholders to work towards the client’s long-term product deliverables and project roadmap
Partners with project stakeholders to provide clarity and support of project release planning
Ensures product backlog and project requirements are aligned
Facilitates refinement of requirements via elaboration and grooming sessions to ensure scrum team alignment for functional and non-functional requirements
Provides direction and mentorship to the agile team and the Business Analyst to ensure project deliverables are understood and accepted by the team

Requirements

BS degree in Business, Communications, or related area preferred, or an equivalent combination of education and experience
Two+ years of Product Ownership experience
Two + years of Salesforce - Service Cloud experience
Experience within the Financial / Human Resource industry is a plus
Preferred knowledge in any of the following areas: basic data analysis, public speaking, agile methodologies, software delivery life cycle (SDLC)
Prolonged periods sitting at a desk and working on a computer
No heavy lifting is expected. Exertion of up to 10 lbs.

Benefits

Health insurance
Paid holidays
Flexible time off
401k retirement savings plan and company match with pre-tax and ROTH options
Dental insurance
Vision insurance
Employer paid disability insurance
Life insurance and AD&D insurance
Employee assistance program
Flexible spending accounts
Health savings account with employer contributions
Accident, critical illness, hospital indemnity, and legal assistance
Adoption assistance
Domestic partner coverage
Tickets to local sporting events
Teambuilding events
Holiday and celebration parties
Leadership training
License to Udemy online training courses
Growth opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SalesforceService Clouddata analysisagile methodologiessoftware delivery life cycleproduct backlog managementrequirement elaborationgrooming sessionsproject release planningproduct ownership

Soft Skills

communicationcollaborationmentorshipproject managementstakeholder engagementclaritysupportfacilitationteam alignmentpublic speaking