Mindex

Engineer

• Designs, develops and troubleshoots low code platform and AI solutions.
• Develop, test, deploy, maintain and improve software to meet requirements
• Design, develop, and test solutions
• Complete well-defined, basic program changes
• Contribute to estimates required for user stories based on business requirements, specifications and designs
• Comply with and contribute to SDLC standards and CD/CI procedures to ensure consistency
• Monitor progress against task estimates to provide status
• Provide technical support and troubleshooting for applications across environments
• Maintain existing code base, monitoring for failures in non-prod environments

Agentforce Engineer

Full-stack Engineer

• Develops tasks to accurately break down the work required.
• Creates or updates enterprise software in alignment with agile user stories and associated acceptance criteria.
• Creates/modifies/executes tests including, but not limited to, unit tests, integration tests, test automation scripts, manual system, and regression test scripts.
• Communicates the status of deliverables to scrum team members.
• Understands the basics of debugging and the tools used for it.
• Ability to gain understanding with help from more senior engineers.
• Aware of overall service architecture. Designs basic functions with an awareness of overall service architecture, avoiding duplication across code-bases and interface-breaking changes.
• Understand the importance of security.
• Assists in maintaining existing documentation and effectively documents own work.
• Partners with the scrum team and stakeholders to provide feedback and assist in plans, designs, specifications, source code, test scripts, and documentation.

Software Engineer Co-Op

Business Analyst

• Develops a deep understanding of the body of work and the Salesforce platform
• Partners with the Product Manager to translate high-level project deliverables into actionable, Salesforce-based product plans
• Communicates and collaborates with internal and external team members to identify Salesforce product improvements
• Facilitates PI planning projects alongside the Scrum Master to ensure scope and delivery plans align
• Collaborates with client stakeholders to work towards the client’s long-term product deliverables and project roadmap
• Partners with project stakeholders to provide clarity and support of project release planning
• Ensures product backlog and project requirements are aligned
• Facilitates refinement of requirements via elaboration and grooming sessions to ensure scrum team alignment for functional and non-functional requirements
• Provides direction and mentorship to the agile team and the Business Analyst to ensure project deliverables are understood and accepted by the team

Salesforce Product Owner, Business Analyst

Product Manager

• Define and develop company-wide strategy of digital transformation across customer experience, sales, marketing, and business units.
• Work with marketing and business units to identify initiatives that deepen the digital customer experience in a way that is cohesive and builds upon the larger Paychex strategy.
• Oversee the creation, technical development, and execution of high impact digital solutions.
• Drive UX/UI strategy of solutions, in collaboration with stakeholders, to create prototypes and designs that support the buyer journey.
• Support implementation of solutions by coordinating execution teams and plans across internal/external partners.
• Provide digital strategy guidance and governance to Business Units.
• Communicate digital strategy and initiatives to company and Executive Committee.

Senior Digital Strategy and Product Manager

Artificial Intelligence

• Define conversation flows and dialogue architectures to support multi-turn, context-aware, natural dialogs utlizing tools such as Dialogflow CX.
• Develop, write, and optimize prompts to guide large-language models (LLMs) or other generative models toward accurate, context-appropriate, safe outputs
• Fine-tune and/or adjust models (when applicable), including prompt tuning, fine-tuning, or parameter optimization, to align model behavior with product and user goals.
• Integrate conversational AI with existing backend systems via APIs and data pipelines; ensure seamless data flow, context handling, and retrieval when needed.
• Iterate on conversation design through testing: run A/B tests, user simulations, evaluate model outputs (with both automated metrics and human review), debug edge cases, and improve performance over time.
• Collaborate closely with product managers, UX / conversation designers, data engineers, and other stakeholders to define requirements, ensure ethical and safe model behavior, and deliver polished user experiences.
• Apply MLOps best practices to model versioning, testing, monitoring, and deployment.
• Experience with CI/CD pipelines using GitHub Actions, GitOps, GCP-native tools, Azure DevOps, and Jenkins is helpful.

Agentforce Engineer

Software Engineer Co-Op

Salesforce Product Owner, Business Analyst

Senior Digital Strategy and Product Manager

AI Conversation Engineer