Senior HR/People Ops Specialist – Payroll, Benefits, Compliance
Mimica
full-time
Posted on:
Location Type: Remote
Location: Costa Rica
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Job Level
About the role
- Own pre-hire compliance requirements, including right to work checks, documentation, and contract readiness, ensuring employees are correctly set up before day 1
- Handle new joiner, leaver, and employment change transactions – generating contracts, amendments, employment verifications, salary certificates, and formal notices
- Prepare, validate, and submit payroll inputs, including salary, incentives, deductions, and adjustments
- Audit outputs from payroll providers, reconciling discrepancies and catching errors before employees do
- Ensure correct handling of social security contributions, income tax withholdings, and settlements, including cesantías and liquidaciones
- Own enrolment, changes, and issue resolution for private healthcare and statutory benefits
- Manage leave processes, including statutory and company leave, ensuring alignment across policy, systems, and payroll outputs
- Be the go-to person for employee queries on employment terms, payslips, taxes, and benefits, resolving issues with clarity and confidence
- Stay ahead of regulatory changes and implement them proactively, ensuring our practices are compliant with CCSS, MTSS, DGT, and INS
- Support audits, filings, and statutory reporting for Costa Rica
- Maintain clean, structured employee data across HRIS and payroll systems
Requirements
- Background in HR services and payroll coordination
- Working knowledge of labor law and employment practices in Costa Rica, and the ability to apply these in practice
- Hands-on experience with benefits and leave management, including how they impact payroll and compliance
- Execution depth. You are comfortable doing detailed, repetitive work such as data input, audits, and reconciliation, and you consistently catch issues others miss
- Proven ability to operate without full structure, interpreting requirements and building practical, fit-for-purpose processes as you go
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
payroll coordinationdata inputauditsreconciliationcompliance managementbenefits managementleave managementcontract generationemployment verificationsalary adjustments
Soft Skills
problem-solvingattention to detailcommunicationclarityconfidenceadaptabilityexecution depthinterpersonal skillsorganizational skillsproactive approach