Milltown Partners

Consultant

• Milltown Partners is a global advisory firm working with influential organizations and individuals on the communications and public policy challenges that define their reputations.
• We are looking for a Communications Consultant who has at least 3 years of strategic communications experience under their belt and is looking for their next opportunity in an exciting consultancy with a technology-centric client base.
• THE COMMUNICATIONS CONSULTANT ROLE
• Consultants are the driving force behind our work. They are trusted advisors who are able to shift the reputation of our clients, in line with agreed strategy and priorities.
• They drive work across the whole team in a way that makes the most of everyone’s skills and experience, supporting more junior colleagues to develop and deputizing for Directors and Partners when required.
• RESPONSIBILITIES OF THE CONSULTANT ROLE
• Reputation strategy: drawing on deep knowledge of channels and audiences to identify how best to position clients and tell their story
• Working with client team leads to set the strategy and priorities for client work
• Creating integrated communications plans to guide the execution of the agreed strategy
• Applying an understanding of how to deliver client objectives using strategies and tactics to reach target audiences on appropriate channels
• Designing and interrogating client asks and designing research briefs to ensure that all advice is underpinned by insights
• Tailoring the style and content of advice to meet the needs and expectations of individual clients
• Confidently and transparently discussing AI-enhanced work with clients and explaining value-add
• Going above and beyond the brief to suggest the most creative solutions
• Advising: earning the trust of a variety of clients and providing recommendations that are understood and accepted
• Advising in a variety of formats (written or verbal) and choosing the most effective format for the client, at the right time
• Producing compelling written content and driving the execution of significant communications moments for clients (e.g. media briefings, speeches, owned channels and events)
• Using AI for complex deliverables, applying advanced prompting techniques
• Reading a wide breadth of industry and client news to understand the issues clients are facing in order to inform our advice
• Drawing on a deep knowledge of audiences and channels to identify how best to position clients and achieve their communications goals
• Using research tools and platforms including Factiva, Meltwater, Claude and Gemini to conduct insight generation
• People Management: supporting the wellbeing of the team and encouraging everyone to perform, learn and develop
• Developing project plans for client teams and ensuring work is delivered in a timely and high quality manner, drawing on the full range of tools and platforms
• Managing the work of junior colleagues, and supporting their professional development through coaching and mentoring
• Encouraging continuous learning and development, including the delegation of tasks and the provision of constructive feedback
• Contributing to the business: applying knowledge of how the firm and clients generate revenue to improve the quality of our advice and analysis
• Applying knowledge of the commercial context in which clients operate to ensure our advice furthers their business objectives
• Understanding how Milltown operates as a business (e.g. team profitability) and beginning to contribute to internal projects
• Demonstrating restlessness about spotting growth and development opportunities for the business (e.g. finding new ways to help clients, ways to run teams efficiently or share knowledge internally)
• Using personal interests and/or former experience to contribute to the continued growth of the business, both potential new business opportunities and development opportunities for the team
• Experimenting with, and implementing AI-powered workflows that improve team efficiency and can be shared more widely
• Contributing to a collaborative and inclusive work environment
• Giving and receiving regular feedback to individuals at all levels in the firm
• Actively seeking input or assistance from others and reflecting their contributions in the work
• Demonstrating allyship to all colleagues
• Supporting the wellbeing of everyone on the team