Milltown Partners

Consultant

Milltown Partners

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Salary

💰 $95,000 - $115,000 per year

Job Level

Mid-LevelSenior

About the role

  • Milltown Partners is a global advisory firm working with influential organizations and individuals on the communications and public policy challenges that define their reputations.
  • We are looking for a Communications Consultant who has at least 3 years of strategic communications experience under their belt and is looking for their next opportunity in an exciting consultancy with a technology-centric client base.
  • THE COMMUNICATIONS CONSULTANT ROLE
  • Consultants are the driving force behind our work. They are trusted advisors who are able to shift the reputation of our clients, in line with agreed strategy and priorities.
  • They drive work across the whole team in a way that makes the most of everyone’s skills and experience, supporting more junior colleagues to develop and deputizing for Directors and Partners when required.
  • RESPONSIBILITIES OF THE CONSULTANT ROLE
  • Reputation strategy: drawing on deep knowledge of channels and audiences to identify how best to position clients and tell their story
  • Working with client team leads to set the strategy and priorities for client work
  • Creating integrated communications plans to guide the execution of the agreed strategy
  • Applying an understanding of how to deliver client objectives using strategies and tactics to reach target audiences on appropriate channels
  • Designing and interrogating client asks and designing research briefs to ensure that all advice is underpinned by insights
  • Tailoring the style and content of advice to meet the needs and expectations of individual clients
  • Confidently and transparently discussing AI-enhanced work with clients and explaining value-add
  • Going above and beyond the brief to suggest the most creative solutions
  • Advising: earning the trust of a variety of clients and providing recommendations that are understood and accepted
  • Advising in a variety of formats (written or verbal) and choosing the most effective format for the client, at the right time
  • Producing compelling written content and driving the execution of significant communications moments for clients (e.g. media briefings, speeches, owned channels and events)
  • Using AI for complex deliverables, applying advanced prompting techniques
  • Reading a wide breadth of industry and client news to understand the issues clients are facing in order to inform our advice
  • Drawing on a deep knowledge of audiences and channels to identify how best to position clients and achieve their communications goals
  • Using research tools and platforms including Factiva, Meltwater, Claude and Gemini to conduct insight generation
  • People Management: supporting the wellbeing of the team and encouraging everyone to perform, learn and develop
  • Developing project plans for client teams and ensuring work is delivered in a timely and high quality manner, drawing on the full range of tools and platforms
  • Managing the work of junior colleagues, and supporting their professional development through coaching and mentoring
  • Encouraging continuous learning and development, including the delegation of tasks and the provision of constructive feedback
  • Contributing to the business: applying knowledge of how the firm and clients generate revenue to improve the quality of our advice and analysis
  • Applying knowledge of the commercial context in which clients operate to ensure our advice furthers their business objectives
  • Understanding how Milltown operates as a business (e.g. team profitability) and beginning to contribute to internal projects
  • Demonstrating restlessness about spotting growth and development opportunities for the business (e.g. finding new ways to help clients, ways to run teams efficiently or share knowledge internally)
  • Using personal interests and/or former experience to contribute to the continued growth of the business, both potential new business opportunities and development opportunities for the team
  • Experimenting with, and implementing AI-powered workflows that improve team efficiency and can be shared more widely
  • Contributing to a collaborative and inclusive work environment
  • Giving and receiving regular feedback to individuals at all levels in the firm
  • Actively seeking input or assistance from others and reflecting their contributions in the work
  • Demonstrating allyship to all colleagues
  • Supporting the wellbeing of everyone on the team

Requirements

  • Excellent command of written and verbal English language
  • At least 3 years of corporate communications experience - either/or consultancy or in-house roles - ideally with exposure to the technology industry
  • Demonstrable ability to take a strategic approach to assessing corporate reputation challenges and opportunities
  • Understanding of different audiences and channels that make up the communications landscape
  • Experience building advisory relationships with different stakeholders in order to deliver strategic counsel and insight
  • Experience developing media strategies and interacting with journalists
  • Experience of project management, including planning and delivering work against agreed goals, timetable and budget
  • Experience managing a team and delegating both upwards and downwards
  • Intellectual curiosity to develop subject matter expertise in new topics, and share that with colleagues
  • A highly motivated team member who values collaboration
  • A desire to seek out feedback in order to learn and develop
  • Commitment to contributing to a supportive and inclusive culture
  • Exposure to relevant fields including research, policy, media and campaigns