Milltown Partners

Analyst

• Research and analysis: Finding and drawing insights from data and evidence to inform our advice
• Using specialist tools to conduct high quality desk research and media analysis to contribute advice to clients
• Reading a wide breadth of industry and client news and monitoring the media landscape to understand the issues clients are facing, including the views of both their critics and supporters in insights generation
• Contributing to the new business process through research and drafting materials
• Strategic thinking: Identifying the goal, and implications of different courses of action, to recommend the most effective approach
• Taking into account the client’s overall objectives and core audiences to ensure work and recommendations are relevant and useful
• Participating in team discussions to develop strategic and creative thinking for clients
• Developing your own interest in areas relevant to our clients and sharing your insights with clients and internal colleagues (eg. technology, policy or venture capital)
• Written and verbal communication: Expressing ideas fluently and persuasively for a range of different audiences and channels
• Consistently producing rigorous, accurate and detailed work
• Producing compelling written content and supporting the execution of significant communications moments (e.g. media briefings, frequently asked question docs)
• Tailoring the style and content of verbal and written communication to different audiences and channels
• Clearly articulating recommendations and processes to implement them
• Project management: Planning and delivering priorities to meet agreed goals, timetable and budget
• Organizing yourself and others to support the delivery of client or internal work in a timely fashion
• Taking responsibility for team administration across client and internal needs (e.g. media monitoring, agendas, scheduling calls, tracking work)
• Adapting your project management style for different audiences
• Effectively practice time management to balance priorities across clients and within projects
• Actively communicating to keep teams informed and adapt to issues as they emerge
• AI integration: Developing AI literacy while applying tools to drive the quality of research and analysis
• Using AI tools proficiently moving beyond simple prompts to more sophisticated applications
• Mastering data sources we can feed into AI tools (e.g. Factiva, Meltwater)
• Developing and refining prompts that produce high-quality outputs aligned with client needs and Milltown standards
• Contributing to the firm's AI knowledge base by sharing successful use cases, prompts, and lessons learned
• Staying current with AI tool capabilities and updates
• Applying AI tools responsibly ensuring all outputs meet quality and compliance standards
• Contributing to a collaborative and inclusive work environment: Giving and receiving regular feedback to people at all levels in the firm
• Actively seeking input or assistance from others and reflecting their contributions in the work
• Demonstrating allyship to all colleagues
• Considering the role you can play in equitable career development to everyone in the firm

Senior Analyst

Consultant

• Reputation strategy: drawing on deep knowledge of channels and audiences to identify how best to position clients and tell their story
• Working with client team leads to set the strategy and priorities for client work
• Creating integrated communications plans to guide the execution of the agreed strategy
• Applying an understanding of how to deliver client objectives using strategies and tactics to reach target audiences on appropriate channels
• Designing and interrogating client asks and designing research briefs to ensure that all advice is underpinned by insights
• Tailoring the style and content of advice to meet the needs and expectations of individual clients
• Confidently and transparently discussing AI-enhanced work with clients and explaining value-add
• Going above and beyond the brief to suggest the most creative solutions
• Advising: earning the trust of a variety of clients and providing recommendations that are understood and accepted
• Advising in a variety of formats (written or verbal) and choosing the most effective format for the client, at the right time
• Producing compelling written content and driving the execution of significant communications moments for clients (e.g. media briefings, speeches, owned channels and events)
• Using AI for complex deliverables, applying advanced prompting techniques
• Reading a wide breadth of industry and client news to understand the issues clients are facing in order to inform our advice
• Drawing on a deep knowledge of audiences and channels to identify how best to position clients and achieve their communications goals
• Using research tools and platforms including Factiva, Meltwater, Claude and Gemini to conduct insight generation
• People Management: supporting the wellbeing of the team and encouraging everyone to perform, learn and develop
• Developing project plans for client teams and ensuring work is delivered in a timely and high quality manner, drawing on the full range of tools and platforms
• Managing the work of junior colleagues, and supporting their professional development through coaching and mentoring
• Encouraging continuous learning and development, including the delegation of tasks and the provision of constructive feedback
• Contributing to the business: applying knowledge of how the firm and clients generate revenue to improve the quality of our advice and analysis
• Applying knowledge of the commercial context in which clients operate to ensure our advice furthers their business objectives
• Understanding how Milltown operates as a business (e.g. team profitability) and beginning to contribute to internal projects
• Demonstrating restlessness about spotting growth and development opportunities for the business (e.g. finding new ways to help clients, ways to run teams efficiently or share knowledge internally)
• Using personal interests and/or former experience to contribute to the continued growth of the business, both potential new business opportunities and development opportunities for the team
• Experimenting with, and implementing AI-powered workflows that improve team efficiency and can be shared more widely
• Contributing to a collaborative and inclusive work environment
• Giving and receiving regular feedback to individuals at all levels in the firm
• Actively seeking input or assistance from others and reflecting their contributions in the work
• Demonstrating allyship to all colleagues
• Supporting the wellbeing of everyone on the team