Milltown Partners

Executive Assistant

• Diary and calendar management: Manage the calendars of US Partners to their respective styles and preferences, making the most effective use of their time across multiple time zones.
• Stakeholder liaison: Act as a first point of contact with high-profile clients and external contacts to arrange and coordinate meetings on behalf of senior leaders in New York and Washington D.C..
• Meeting management: Support the US leaders with regular internal meetings – setting agendas, taking minutes, and following up on actions to ensure momentum is maintained.
• Priority planning: Help senior leaders plan and manage daily, weekly, and monthly priorities, staying one step ahead to flag conflicts and identify solutions.
• Contact management: Effectively utilise the CRM (Hubspot) to ensure that key contacts are tracked, and networking is maintained effectively.
• Travel: Organise US and international travel arrangements, including itineraries, logistics, and any associated expenses.
• Expenses: Prepare and submit expense reports accurately and on time.
• Events: Organise internal and external events and networking occasions in collaboration with our US Office Managers.
• Personal support: Provide occasional assistance with personal matters where appropriate.
• Washington D.C. support: Provide executive and operational support to leaders operating out of, or travelling to, Washington D.C. as Milltown grows its footprint there.
• Team travel: Organise US team travel domestically and internationally, including budget tracking and building relationships with preferred travel providers.
• Office support: Support the New York Office Manager with front-of-house duties and event logistics when needed.
• Cross-office collaboration: Work closely with the Senior EA in San Francisco and the wider EA team in London to ensure consistent and joined-up support.
• Ad hoc projects: Support the US Chief Operating Officer and US People Lead with research and other projects as required.

Analyst

• Research and analysis: Finding and drawing insights from data and evidence to inform our advice
• Using specialist tools to conduct high quality desk research and media analysis to contribute advice to clients
• Reading a wide breadth of industry and client news and monitoring the media landscape to understand the issues clients are facing, including the views of both their critics and supporters in insights generation
• Contributing to the new business process through research and drafting materials
• Strategic thinking: Identifying the goal, and implications of different courses of action, to recommend the most effective approach
• Taking into account the client’s overall objectives and core audiences to ensure work and recommendations are relevant and useful
• Participating in team discussions to develop strategic and creative thinking for clients
• Developing your own interest in areas relevant to our clients and sharing your insights with clients and internal colleagues (eg. technology, policy or venture capital)
• Written and verbal communication: Expressing ideas fluently and persuasively for a range of different audiences and channels
• Consistently producing rigorous, accurate and detailed work
• Producing compelling written content and supporting the execution of significant communications moments (e.g. media briefings, frequently asked question docs)
• Tailoring the style and content of verbal and written communication to different audiences and channels
• Clearly articulating recommendations and processes to implement them
• Project management: Planning and delivering priorities to meet agreed goals, timetable and budget
• Organizing yourself and others to support the delivery of client or internal work in a timely fashion
• Taking responsibility for team administration across client and internal needs (e.g. media monitoring, agendas, scheduling calls, tracking work)
• Adapting your project management style for different audiences
• Effectively practice time management to balance priorities across clients and within projects
• Actively communicating to keep teams informed and adapt to issues as they emerge
• AI integration: Developing AI literacy while applying tools to drive the quality of research and analysis
• Using AI tools proficiently moving beyond simple prompts to more sophisticated applications
• Mastering data sources we can feed into AI tools (e.g. Factiva, Meltwater)
• Developing and refining prompts that produce high-quality outputs aligned with client needs and Milltown standards
• Contributing to the firm's AI knowledge base by sharing successful use cases, prompts, and lessons learned
• Staying current with AI tool capabilities and updates
• Applying AI tools responsibly ensuring all outputs meet quality and compliance standards
• Contributing to a collaborative and inclusive work environment: Giving and receiving regular feedback to people at all levels in the firm
• Actively seeking input or assistance from others and reflecting their contributions in the work
• Demonstrating allyship to all colleagues
• Considering the role you can play in equitable career development to everyone in the firm

Executive Assistant

Senior Analyst