Millennium Health

Associate Account Manager

Millennium Health

full-time

Posted on:

Location Type: Hybrid

Location: Phoenix • Arizona • United States

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Tech Stack

Cyber Security

About the role

  • ****This field-based position requires daily travel, working onsite with Millennium Health customers. ****
  • ****This is a Customer Support Representative role supporting existing customers and prospecting for new opportunities in the territory.****
  • **Are you ready to begin a career in healthcare sales and support? Working with Millennium Health, you will be an integral part of the sales organization with a leading Toxicology Laboratory while helping healthcare providers and their patients to make a positive impact in your community.**
  • Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs.
  • **Why this opportunity…?**
  • - **Opportunity to develop a healthcare sales skillset: W**e offer field-based training and mentoring along with training modules to help get you up to speed quickly and in the field with customers. No long, drawn-out classroom sessions filled with PowerPoint slides and videos telling you how to do the job!
  • - **Join us at an opportune time for growth and advancement: **We're expanding rapidly and have an excellent trajectory! This means your growth and success are built on a solid foundation and we are in the best position to help contribute to your sales and customer service success. You want growth and opportunity, right?
  • - **Work with a talented and passionate team: **Our sales organization partners with our expert clinical team, laboratory, and corporate-based customer support to ensure best-in-class service, quality, performance, and accountability. That’s a great way to say, **We’ve Got Your Back!**
  • **The Job:**
  • - Identify opportunities to expand business with existing customers and prospects in the region to uncover new sales opportunities for the Territory Manager.
  • - Provide training to clinical staff on sample collection and order processing and deliver in-service training on-site with customers.
  • - Plan onsite visits with existing customers to address customer concerns, sample issues, and billing.
  • - Develop a working relationship with multiple internal teams to resolve customer issues and share information related to enhancing existing relationships with the customers

Requirements

  • - Bachelor’s Degree is required.
  • - Experience in sales or customer work in hospitality, business solutions sales, and management training programs.
  • - Planning and time management experience.
  • - Prior field-based position which included a significant travel requirement is desirable.
  • - Excellent interpersonal communication and polished presentation skills.
  • - Ability to work independently and as part of a fast-paced team.
  • - Willing to travel extensively and stay overnight during the week.
  • - Ability to work evenings, late evenings, and weekends on an occasional basis.
  • - Clean driving record.
  • - Ability to ensure HIPAA, Confidentiality and Compliance policy, procedures, and standards are always adhered to.
  • - Ability to ensure administrative, physical and technical cyber security controls are always adhered to.
Benefits
  • - Medical, Dental, Vision, Disability Insurance
  • - 401k with Company Match
  • - Paid Time off and Holidays
  • - Tuition Assistance
  • - Behavioral and Health Care Resources
  • - Mileage reimbursement & monthly car stipend
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
salescustomer supporttrainingsample collectionorder processingplanningtime managementfield-based positiontravel
Soft Skills
interpersonal communicationpresentation skillsindependenceteamworkadaptability
Certifications
Bachelor’s DegreeHIPAA compliance