Milani Cosmetics

Supply Chain

• Manage inbound and outbound freight operations across international and domestic lanes.
• Own transportation budget; monitor, forecast, and report freight spend against plan.
• Recommend shipping modes, routing, and alternatives to balance cost, speed, and service.
• Create and maintain transportation dashboards by lane (cost, transit time, utilization).
• Lead sourcing, contracting, and performance management of carriers and freight forwarders.
• Serve as the primary point of contact for logistics partners.
• Review and approve international shipments prior to execution.
• Approve freight invoices, manage accessorial disputes, run accruals and period-end true-ups, and maintain lane rate tables.
• Coordinate international shipments with freight forwarders and customs brokers.
• Ensure accurate, compliant documentation and Incoterms governance.
• Manage detention, demurrage, and visibility to duties and taxes.
• Ensure compliance with DOT, OSHA, HAZMAT, and internal policies.
• Support Unit Fill Rate (UFR) and On Time In Full (OTIF) targets through proactive execution and exception management.
• Own retailer routing guide compliance and OTIF performance.
• Partner with Customer Care and Sales to resolve delivery issues and support chargeback prevention and disputes.
• Manage and resolve freight damage claims with carriers and insurance providers.
• Interface closely with Planning and Procurement to align shipment priorities and meet production and delivery deadlines.
• Provide transportation visibility and shipment status support to Sales and Customer Care.
• Support ASN, EDI, and transportation-related system issues as needed.
• Lead peak planning and disruption mitigation (e.g., port congestion, weather events, labor actions).
• Lead cross-functional execution (individual contributor role; no direct reports).
• Identify root causes of service failures and lead corrective action plans.
• Continuously improve logistics processes, cost efficiency, and service performance.
• Perform other duties as assigned.

Logistics Manager

Social Media Manager

• Provide strategic oversight, direction, and performance guidance to the agency managing Milani’s owned/organic social channels
• Ensure organic social content aligns with brand strategy, product launches, creator initiatives, and cultural moments while building an engaged community
• Review and approve social calendars, content concepts, and performance recaps
• Partner closely with the in-house Creative team to brief, review, and deliver social-first content
• Act as the internal point person for organic social strategy and platform evolution
• Identify new social trends and platform features aligning with Milani’s brand and social strategy
• Translate data into actionable insights to refine content strategy and maximize brand impact.
• Share out and present monthly reporting along with key learnings to inform future strategies.
• Monitor and mine insights from competitors’ social media accounts
• Serve as on-camera talent or film UGC-style content for social platforms such as TikTok as needed
• Evaluate new social media platforms Milani should play in; lead the strategy and execution to launch on new platforms, which include, but are not limited to: Instagram, Facebook, TikTok, YouTube, and Pinterest
• Act as a key thought partner for brand storytelling social channels
• Stay current on platform trends, creator landscape shifts, and beauty culture to proactively inform strategy
• Manage external partners with clarity, accountability, and strong relationship-building skills

Social Media Marketing Manager

Product Marketing

• Own day-to-day project management of end-to-end product launches — from concept kick-off to in-market activation — in partnership with Product Development, Creative, Sales, and Operations.
• Develop and maintain product marketing documents including briefs, timelines, GTM calendars, pitch decks, and asset trackers.
• Write clear, compelling creative briefs for packaging, componentry, and copy that translates product benefits into consumer language.
• Lead competitive audits of product features, pricing, and claims to identify category trends and white space opportunities.
• Collaborate with cross-functional teams on GTM asset, ensuring content is aligned with product strategy and retail priorities.
• Conduct post-launch reviews including sales performance, retailer feedback, and consumer sentiment, synthesizing findings to help inform future planning.
• Act as the internal product expert, bringing category and positioning insights into cross-functional discussions and strategy.
• Track progress against key launch milestones and ensure all stakeholders are informed at each stage.

Assistant Manager, Product Marketing

Influencer Marketing

• Own and execute Milani’s end-to-end creator marketing strategy, with all creator programming managed fully in-house
• Build and manage creator relationships, cultivating a strong, engaged community of creator brand advocates
• Identify, recruit, contract, and manage paid creator partnerships across tiers (micro to macro), ensuring strong brand alignment and performance
• Develop creator briefs, content guidelines, timelines, and KPIs aligned with brand and campaign objectives
• Oversee product seeding, gifting strategies, and ongoing creator relationship management
• Plan and execute events, dinners, and experiences designed to build long-term relationships with creators and editors
• Track performance, analyze results, and optimize creator strategy based on insights and learnings
• Partner cross-functionally with Brand, PR, Product Marketing, and Sales/E-commerce teams to ensure creator efforts support broader business goals
• Serve as the primary internal lead for Milani’s PR agency, managing scope, deliverables, timelines, and performance
• Collaborate with the PR agency to align creator, editorial, and earned media strategies
• Act as a key thought partner for brand storytelling across creator, social, and PR channels
• Own overall budget management across creator marketing, PR agency support, and events
• Manage and develop one direct report, providing coaching, feedback, and growth opportunities
• Stay current on platform trends, creator landscape shifts, and beauty culture to proactively inform strategy
• Manage external partners with clarity, accountability, and strong relationship-building skills

Logistics Manager

Social Media Marketing Manager

Assistant Manager, Product Marketing

Influencer Marketing Manager