Student Financial Aid Advisor
Milan Art
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Serve as the primary point of contact for students and their families
- Provide accurate and up-to-date information on financial aid options
- Assist students in completing financial aid applications
- Conduct individual financial aid counseling sessions
- Evaluate financial aid applications and determine eligibility
- Collaborate with other departments for seamless support
- Proactively identify scholarship opportunities
- Assist in developing financial aid information sessions
- Maintain accurate student financial aid records
- Provide exceptional customer service
Requirements
- Associate's Degree or equivalent is required
- At least two years of customer service experience required
- Customer service with a bank is preferred
- Excellent interpersonal and communication skills
- Empathy and compassion in assisting students
- Strong organizational and time management skills
- Attention to detail and accuracy
- Ability to maintain confidentiality
- Strong analytical and problem-solving abilities
Benefits
- Health insurance
- Professional development
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
financial aid applicationsfinancial aid counselingeligibility evaluationscholarship identificationrecord maintenance
Soft Skills
customer serviceinterpersonal skillscommunication skillsempathycompassionorganizational skillstime managementattention to detailconfidentialityanalytical skills
Certifications
Associate's Degree