MiFinity

Crypto

• Monitor crypto-asset and fiat transactions, reviewing alerts from transaction monitoring and blockchain analytics systems
• Analyse wallet activity, blockchain transaction flows and customer behaviour
• Investigate red flags linked to money laundering, terrorist financing, sanctions evasion
• Conduct investigations into suspicious customer activity
• Draft Suspicious Transaction Reports (STRs)
• Support CDD and EDD reviews for customers
• Collaborate with AML, Compliance, Fraud, Risk, Operations, Product and Technology teams

Crypto Transaction Monitoring Analyst

Financial Crime

• Monitor and investigate customer transactions, reviewing alerts and identifying suspicious activity using AML monitoring systems
• Conduct ongoing customer monitoring to ensure activity aligns with customer profiles, source of funds, and expected behaviour
• Perform CDD and EDD, including reviews of high-risk customers, jurisdictions, PEPs, and crypto-asset related activity where applicable
• Support customer risk assessments, periodic reviews, remediation activities, and regulatory compliance initiatives
• Assist with the implementation and monitoring of AML/CFT controls relating to crypto-asset services
• Identify and escalate potential money laundering, sanctions, fraud, and other financial crime risks in line with internal policies and regulatory requirements
• Any other ad hoc tasks assigned by Management from time to time.

AML Analyst

Customer Retention Specialist

• Own and manage the MiFinity loyalty programme, including customer segmentation, offer strategy, reward mechanics, reporting, and continuous improvement.
• Build and execute targeted retention campaigns using CRM and marketing automation platforms (e.g., CleverTap).
• Monitor and improve performance across the entire customer lifecycle, from onboarding to lapsed user reactivation.
• Work with internal teams to optimise product-led engagement strategies, including new retention initiative projects.
• Coordinate with the data team to track KPIs, build dashboards, and identify customer trends.
• Test and iterate retention tactics to maximise user engagement, deposits, and eWallet activity.
• Support A/B testing, dynamic content, and personalised offers to improve outcomes.
• Liaise with compliance, product and customer service teams to ensure all campaigns meet required standards.

Senior Loyalty and Retention Manager

Backend Engineer

• Develop new in-house products
• Translate application storyboards and use cases into feasible functional applications
• Design, build, and maintain efficient, reusable, and reliable Java code
• Write clean code supported with unit testing modules
• Ensure the best possible performance, quality, scalability and responsiveness of the applications
• Document features and share knowledge within the team
• Collaborate with other team members and stakeholders
• Help maintain code quality, organization, and automatization including undertaking peer code reviews
• Perform integrations with 3rd party applications

MiFinity

Crypto Transaction Monitoring Analyst

AML Analyst

Senior Loyalty and Retention Manager

Java Developer

Java Developer

Java Developer