Midwest Industrial Supply, Inc

Account Manager

• Maintain and grow sales within existing and new Mining focused dust control customer accounts to achieve annual profit and revenue goals.
• Responsible for ensuring that Midwest has strong and enduring relationships at multiple organizational levels at their customers to create long-term sales partnerships.
• Develop and maintain strong relationships with existing clients in the mining sector and others as assigned.
• Regularly visit client sites to ensure satisfaction and address any concerns.
• Provide exceptional customer service by promptly responding to client inquiries, resolving issues, and offering technical support as needed.
• Assist on operational cluster calls to help facilitate daily operational challenges.
• Work collaboratively with other functions to meet the needs of all customers.
• Achieve sales and profitability targets in accordance with Midwest Strategy Deployment.
• Develop and implement sales strategies to drive revenue growth.
• Identify new business opportunities within assigned region and elevate these opportunities to the General Manager Mining.
• Prepare and present proposals and quotations to clients.
• Negotiate contracts and close sales deals effectively.
• Maintain in-depth knowledge of Midwest's products and services.
• Stay up-to-date on industry trends, technological advancements, and competitor offerings.
• Conduct product demonstrations and training sessions to ensure clients understand how to use the products effectively.
• Educate clients on the features and benefits of Midwest's products.
• Maintain accurate and up-to-date records of sales activities, client interactions, and progress towards sales targets within the Midwest CRM system.
• Conduct market research to identify trends, opportunities, and threats.
• Provide insights and recommendations to the General Manager Mining based on market analysis.

Territory Manager - Dust Control