Senior Manager, Clinical Operations – Clinical Excellence
Midi Health
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $130,000 - $150,000 per year
Job Level
Tech Stack
About the role
- Drive meaningful improvements across clinical operations workflows, systems, and experiences.
- Partner closely with the Practice Administrator to operationalize defined strategic priorities.
- Identify inefficiencies and execute initiatives that improve patient experience and clinician experience.
- Redesign processes to improve patient and clinical support workflows.
- Analyze operational data to identify trends and improvement opportunities.
- Lead execution of prioritized initiatives from scoping through implementation.
Requirements
- 5–8+ years in healthcare operations, clinical operations, or similar
- Experience in process improvement or operational optimization
- Strong problem-solving and structured thinking
- Advanced Google Sheets proficiency
- Experience with EMRs (Athena preferred)
- Familiarity with BI tools (QuickSight, Tableau, Power BI)
- Strong communication and stakeholder management
- Telehealth or high-growth healthcare experience (preferred)
- Experience working closely with Product/Engineering teams (preferred)
- Familiarity with Lean / process improvement methodologies (preferred)
Benefits
- Health, dental and vision
- Paid holidays
- Flexible time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
process improvementoperational optimizationGoogle SheetsEMRsQuickSightTableauPower BIdata analysisLean methodologies
Soft Skills
problem-solvingstructured thinkingcommunicationstakeholder management