Program Manager – Clinical Operations
Midi Health
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
About the role
- Act as a program lead for the SVP, structuring ambiguous operational challenges, defining solutions, and driving high-impact initiatives from decision to execution.
- Drive the re-design of our care delivery alignment to the new Product and Engineering organization structure.
- Provide service excellence project support
- Own the Clinical Ops leadership "front door," including intake and triage.
- Run the operating rhythm (priority reviews, standups, follow-through) and maintain core artifacts, including the OKR tracker and Initiative log.
- Act as the critical link between Clinical Ops and partners (Quality/Safety, Product, Finance, HR) to unblock progress, resolve ownership/resourcing gaps, and coordinate complex rollouts.
- Coordinate high-severity operational event responses and executive communications.
- Support P&L oversight (forecasting, variance review) and facilitate budget planning/resource allocation.
Requirements
- 5+ years in management consulting, strategy & ops, or program leadership with proven cross-functional execution in healthcare, digital health, or regulated operations.
- Strong analytical instincts (structuring problems, interpreting data, clear recommendations)
- Excellent executive communication (crisp writing, confident stakeholder management)
- Proven ability to run multiple workstreams with accountability
- High judgment, discretion, strong project/program management, and a bias toward action in ambiguity
- Preferred: Experience supporting senior clinical/operations leaders in a scaling virtual care environment; familiarity with clinical ops/quality/compliance workflows; experience partnering with Finance on operating cadences.
Benefits
- Midi Health is an Equal Opportunity Employer
- Compensation philosophy based on fair and objective criteria
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program leadershipoperational managementP&L oversightbudget planningdata interpretationproject managementresource allocationforecastingvariance reviewclinical operations
Soft Skills
analytical instinctsexecutive communicationstakeholder managementaccountabilityjudgmentdiscretionbias toward actionproblem structuringclear recommendationsability to manage ambiguity