Clinical Operations Specialist, Quality & Outcomes
Midi Health
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $70,000 - $80,000 per year
About the role
- Provide coordination and administrative support for committees and ad hoc meetings across Clinical Operations
- Support meeting logistics and documentation, including agendas, pre-reads, minutes, and follow-up materials
- Record decisions, action items, and open items, and help maintain clear records through completion
- Manage calendars, meeting invites, attendance tracking, and virtual or in-person logistics
- Help maintain centralized documentation to support governance and compliance
- Assist with management of clinical resources in Notion and Google Drive, including version control and structure
- Track updates and support maintenance of audit-ready documentation for clinical protocols and related materials
- Support development and maintenance of clinical content in collaboration with clinical teams, using AI tools as appropriate
- Help ensure content is accurate, audience-appropriate, and aligned with Midi’s brand
- Support coordination of Clinical and Clinical Operations projects
- Assist with maintaining project plans, timelines, and status updates
- Support communication of progress, dependencies, and updates to cross-functional stakeholders
- Assist with documentation and coordination between Clinical Operations and Clinical Leadership
- Manage multiple tasks across teams with strong attention to detail and follow-through
Requirements
- Bachelor’s degree.
- 3 or more years of work experience in a dynamic environment of telemedicine/healthcare startup and/or large multi-clinic hospital system
- Self-motivated and highly reliable, with excellent time management and project management skills.
- Strong organization skills with excellent attention to detail
- Exceptional written and verbal communication skills.
- Experience working in a fast-paced and rapidly growing environment.
- Ability to learn new systems and programs quickly
- Demonstrated commitment to a diverse and inclusive work environment.
- Strong experience in adapting communication to a diverse audience that may include: medical assistants, Nurse Practitioners & physicians, Executive / C-Suite, and operations
- Proficient in G-Suite and Notion
Benefits
- Health, dental and vision
- Paid holidays
- Flexible time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementversion controldocumentation managementclinical content developmentaudit-ready documentationmeeting logisticscalendar managementattention to detailtime management
Soft Skills
self-motivatedhighly reliablestrong organization skillsexcellent written communicationexcellent verbal communicationadaptabilitycommitment to diversity and inclusion
Certifications
Bachelor’s degree