Middleby UK Ltd

Consultant Services Director

Middleby UK Ltd

full-time

Posted on:

Location Type: Remote

Location: Illinois • United States

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Job Level

Lead

About the role

  • Build and maintain direct relationships with strategic foodservice consulting firms and segment end users.
  • Establish strong relationships with designers and principals at the key industry consulting firms, and end users.
  • Act as the segment expert for consultant and end user engagement on behalf of Middleby brands.
  • Frequent interaction with Middleby Sales Representatives utilizing their existing relationships and growing new partnerships with both consultants and end users and connection for lead opportunities.
  • Work with the VP in order to monitor for large specification opportunities, communicating to all brands to maximize Middleby brand placement.
  • Lead REVIT / CAD initiatives for consultant projects to manage all content within current FCSI guidelines to strengthen Middleby’s resource library.
  • Create, implement and manage monthly reporting structure utilizing CRM and industry data to report on Middleby brands and key benchmarks for success for the specific market segments.
  • Facilitating consultant training events across Middleby Brands providing solution specific content toward segment focus.
  • Lead and support corporate Middleby consultant events such as the Middleby MAINS Program and driving participation to the Middleby Innovation Kitchens.
  • Regular interaction with Middleby brand teams including Vice Presidents and Regional VPs and the Rep network.
  • Maintain consultant database and segment end users for key contacts and principals at the firms and segment players.
  • Create and help facilitate content for consultant communications and creative opportunities for Middleby brands.
  • Seek opportunities to create unification among brand presentations and present for FCSI CEU training opportunities in order to drive solutions based educational opportunities with consultants.
  • Administrative responsibilities including monthly reporting, maintaining consultant master calendars and interaction via corporate communication channels.

Requirements

  • Bachelor’s degree in: Business Administration, Hospitality Management, Foodservice Management, Marketing or related field
  • 10+ years in foodservice, hospitality or commercial kitchen industry
  • Strong background working with Foodservice consultants, Commercial kitchen design firms, Equipment manufacturers, distributors and dealers
  • Experience in Contract negotiations, Consultant engagement strategy, Product specification processes, and large project bid management
  • Deep understanding of: Commercial kitchen equipment and systems
  • Project lifecycle (concept - design- specification - installation)
  • Consultant specification channels Chain accounts, healthcare, education, stadia, B&I, hospitality sectors
  • Proven ability to lead regional or national consultant services efforts
  • Experience managing Sales support teams, Specification managers, and/or Field marketing staff
  • Budget oversight and responsibility
  • Strategic planning and market expansion
  • Established network within: Foodservice consulting community Dealer and rep networks
  • Strong presentation and public speaking skills
  • Ability to influence specifications and brand positioning
  • CRM and pipeline management expertise / Hubspot
  • Strong experience and understanding of REVIT / CAD resource documentation
  • Data-driven decision making
  • Market trend analysis
  • Understanding of compliance standards (NSF, UL, health codes, etc.)
  • Experience with RFP / RFQ processes
Benefits
  • Domestic travel up to 60%
  • Possible periodic international travel
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
contract negotiationsconsultant engagement strategyproduct specification processeslarge project bid managementcommercial kitchen equipmentproject lifecyclemarket trend analysisdata-driven decision makingREVITCAD
Soft Skills
strong presentation skillspublic speakinginfluence specificationsstrategic planningrelationship buildingleadershipcommunicationbudget oversightteam managementconsultant training