Project Manager

• Ensure successful delivery of asynchronous online courses under the instructor of record's supervision.
• Provide instructional and technological support to online students in collaboration with the course instructor.
• This position does not include grading or assessment of learning.
• Before the course begins, communicate with the instructor to set expectations and tasks (respond to student discussion posts, clarify assignment guidelines, give feedback on drafts, hold office hours).
• Familiarize oneself with the course syllabus and academic technology that supports the course, especially the Canvas learning management system.
• Respond to student questions and requests promptly, typically within 24 hours.
• If requested, be available for office hours by appointment to accommodate students located across time zones.
• Report any trends or concerns to the instructor while honoring student confidentiality and FERPA regulations.
• Troubleshoot technical issues and contact the Office of Digital Learning and Inquiry (DLINQ) or Information Technology Services (ITS) as needed.
• Expected available hours: 5 per week; position open for Fall B.
• Compensation: Level B rate on the MIIS student wage scale ($17.00 - $17.50 per hour).

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