Scheduling and Clinical Operations Coordinator
GuideStar Eldercare
Bilingual Pharmacy Technician, Spanish
Microsoft 365
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $18 - $21 per year
Job Level
Mid-LevelSenior
About the role
- Place outbound phone calls to members to offer Medication Therapy Management (MTM) services and other commercial programs outside of traditional MTM
- Provide outreach to members, prescribers, and pharmacy providers to enhance care coordination and support the Star ratings program
- Field inbound phone calls from members to initiate MTM or other CEC services
- Conduct telephonic comprehensive medication interviews and document medications as part of the MTM Program
- Facilitate communication to clients, providers, and internal staff regarding CEC programs and program outcomes
- Maintain knowledge of regulations regarding CEC programs
- Develop a full understanding of Navitus Clients’ member experience and how the CEC contributes to improved health and wellness
- Compliance with all applicable HIPAA and CMS regulations
- Other duties as assigned
Requirements
- High school diploma or GED
- Valid Pharmacy technician license/certification as required by state laws
- Previous experience as a Pharmacy Technician
- Experience as a member of a multi-disciplinary team is preferred
- Knowledge of applicable data privacy practices and laws is preferred
- Knowledge of healthcare industry practices and HIPAA regulations
- Participate in, adhere to, and support compliance program objectives
- The ability to consistently interact cooperatively and respectfully with other employees
