Application Solution Architect
Michael Baker International
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $140,000 - $180,000 per year
About the role
- Lead the full lifecycle of enterprise applications including the M365 stack that includes SharePoint, Teams, Power Platform as well as CX and Marketing platforms.
- Build, manage, and set the direction of the Knowledge Management portfolio and its team members.
- Create, capture, organize, and assess knowledge assets for enterprise use.
- Coordinate with cross-functional organizations to align KM strategy with broader organizational learning strategies.
- Develop a robust technology roadmap for implementing knowledge management that builds upon industry best practices and leverages tooling and process advancements.
- Promote the use of knowledge management tooling and processes to facilitate sharing of knowledge.
- Build and drive the culture of knowledge sharing within site operations and serve as the advocate for KM initiatives within site operations.
- Strategic analysis of the current knowledge environment and planning of a future knowledge/information architecture.
- Translate business needs into long-term technical solutions to solve problems.
- Apply industry best practices and standards, leading-edge technology, and innovative solutions to complex problems.
- Lead and advise business users company-wide in the creation and maintenance of MS-SharePoint, MS-Groups and MS-Teams based intranet and project portal sites and coordinate maintenance/configuration/customization needs with in-house and/or third-party IT service providers.
- Function as the Subject Matter Expert for Microsoft 365 tools and processes.
- Create and advertise use cases for Microsoft tools, and assist businesses in adoption.
- Provide support, training, and information to drive adoption and ensure professionals are successful in utilizing Microsoft 365 tools.
- Lead implementation of new tools, including project management and change management activities.
- Oversee end user support for Microsoft 365 and CX applications.
- Support, educate and assist business unit and Site Portal Administrator’s management of content and layout within the SharePoint portal environment.
- Collaborate with marketing and customer success teams to deliver personalized, data-driven experiences.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 10+ years of progressive experience in IT, portal, content management, .com sites and/or engineering applications, including leading large-scale projects and initiatives in a complex organization.
- Expertise in M365, SharePoint, Power Platform as well as varied CX and Content Technologies.
- Proven experience defining and executing Knowledge, Document Management and Marketing strategies at scale.
- Strong background in business analysis, solution architecture, and portfolio management.
- Experience managing cross-functional teams and external partners.
- Excellent communication, presentation, and stakeholder management skills.
- Demonstrated ability to drive adoption and deliver measurable results.
Benefits
- Medical, dental, vision insurance
- 401 (k) Retirement Plan
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Life, AD&D, short-term, and long-term disability
- Professional and personal development
- Generous paid time off
- Commuter and wellness benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
M365SharePointPower PlatformKnowledge ManagementDocument ManagementBusiness AnalysisSolution ArchitecturePortfolio ManagementProject ManagementChange Management
Soft Skills
CommunicationPresentationStakeholder ManagementTeam ManagementCross-functional CollaborationStrategic AnalysisProblem SolvingKnowledge SharingTrainingAdvocacy
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Information Technology