Michael Baker International

Salesforce CRM Technical Analyst

Michael Baker International

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

AI Apply
Apply

Salary

💰 $140,000 - $160,000 per year

About the role

  • Design, develop, and maintain Salesforce Sales Cloud solutions using:
  • Custom objects, fields, record types, page layouts, and Lightning Experience
  • Flows (record-triggered, screen, scheduled), validation rules, approval processes
  • Apex (classes, triggers, batch, schedulable) and SOQL/SOSL as needed
  • Lightning Web Components (LWC) for custom UI and extensions
  • Support end-to-end Sales Cloud processes including Accounts & Contacts, Lead management and conversion, Opportunity lifecycle and forecasting
  • Proposal and pipeline management
  • Design, implement, and support bi-directional integration between Salesforce and enterprise systems.
  • Work with middleware and integration platforms (e.g., MuleSoft, Boomi, Informatica, Azure Integration Services, or equivalent).
  • Develop and maintain integrations using REST/SOAP APIs, platform events, and asynchronous processing.
  • Troubleshoot and resolve integration failures, performance issues, and data synchronization problems.
  • Lead and support data migration, conversion, and synchronization efforts.
  • Establish and enforce data quality standards, duplicate management, and governance controls.
  • Manage Salesforce administration activities including:
  • User provisioning, roles, profiles, permission sets, and sharing rules
  • Security model design aligned with business and compliance requirements
  • Monitor system health, performance, storage usage, and limits.
  • Support and configure Salesforce Einstein and Agentforce capabilities at a foundational level.

Requirements

  • 5–7 years of hands-on experience working with Salesforce Sales Cloud in a technical or techno-functional role.
  • Strong technical expertise in:
  • Salesforce configuration and administration
  • Apex, SOQL, Flows, and Lightning Web Components
  • Proven experience designing and supporting enterprise integrations using APIs and middleware platforms.
  • Solid experience with data migration, data quality management, and system integrations.
  • Strong understanding of CRM architecture and Sales Cloud data model.
  • Ability to work effectively with architects, developers, integration teams, and business stakeholders.
  • Strong analytical, troubleshooting, and documentation skills.
  • Hands-on integration experience with Oracle ERP & HCM, Deltek (Vantagepoint/Vision), and Microsoft Outlook / Microsoft 365
Benefits
  • Medical, dental, vision insurance
  • 401k Retirement Plan
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Life, AD&D, short-term, and long-term disability
  • Professional and personal development
  • Generous paid time off
  • Commuter and wellness benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce Sales CloudApexSOQLLightning Web ComponentsFlowsREST APIsSOAP APIsdata migrationdata quality managementintegration design
Soft Skills
analytical skillstroubleshooting skillsdocumentation skillscollaborationcommunication