Miami Valley Hospital

Epic Revenue Cycle & Systems Analyst

Miami Valley Hospital

full-time

Posted on:

Location Type: Remote

Location: Ohio • United States

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About the role

  • Serve as the primary point of contact for Revenue Cycle Epic-related issues, enhancements, and improvement opportunities.
  • Submit and manage Epic support tickets and enhancement requests with the Digital Health & Technology (DHT) team, tracking progress and communicating updates to stakeholders.
  • Collaborate with operational leaders and end-users to identify gaps in workflows and recommend Epic system solutions.
  • Lead or support projects involving Epic system configuration, testing, validation, and go-live implementation.
  • Monitor and analyze system performance and data trends to ensure optimal functionality and identify areas for improvement.
  • Stay informed on Epic upgrades, new functionality, and best practices; assess their potential impact on Revenue Cycle operations.
  • Participate in governance processes related to Epic system changes and change control.
  • Develop and maintain documentation related to workflows, configurations, and system enhancements.
  • Provide education or training to operational teams regarding system changes or new functionalities.
  • Partner with IT, compliance, finance, clinical teams, and other stakeholders to ensure alignment and system integrity.

Requirements

  • 3 - 5 years of job related experience
  • Experience with Epic systems required; certification(s) in relevant Epic modules (e.g., Resolute HB/PB, Cadence, Prelude) preferred.
  • Prior experience submitting and managing system support tickets or project requests in a healthcare setting preferred.
Benefits
  • Strong understanding of healthcare billing, registration, scheduling, and denial management workflows.
  • Proficiency with Epic revenue cycle modules and system navigation.
  • Excellent problem-solving, analytical, and organizational skills.
  • Strong interpersonal communication and stakeholder management abilities.
  • Ability to work independently, manage multiple priorities, and drive projects to completion.
  • Knowledge of change control and system governance processes is a plus.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Epic systemssystem configurationsystem testingsystem validationdata analysisworkflow analysissystem performance monitoringdocumentation developmentticket managementproject management
Soft Skills
communicationcollaborationproblem-solvingtrainingstakeholder engagementleadershiporganizational skillsadaptabilitycritical thinkinggovernance participation
Certifications
Epic certificationResolute HB certificationResolute PB certificationCadence certificationPrelude certification